Help AG is looking for a talented and experienced Senior Security Engineer - Fortinet who will mainly have specialized expertise using Fortinet technologies. The ideal candidate will possess comprehensive
knowledge and hands-on experience in the following areas:
- Fortinet Firewalls.
- Forti Manager and Forti Analyzer.
- A strong understanding of the platform, its core priorities and SD-WAN software in general.
- SD-WAN implementation and testing.
- Routing and switching.
- WAN technologies MPLS, Leased line, ADSL, and VPN solutions.
- Design and Implementation.
- Management & Log Analyzer.
Responsibilities
- Act as an SME for in-scope technologies for Help AG customers.
- Plan technical deployments to design & implement the network security services.
- Configure & implement new Fortinet firewall products into live network environment.
- Able to design, deploy, operate, monitor, maintain and troubleshoot complex IP networks and interconnected network security technologies.
- Coordinate implementation activity.
- Implement, deploy & provision managed WAN, IP, VPN & MPLS solutions.
- Deploy bespoke solutions for customer requirements.
- Deliver customer solutions as per design/order requirement.
- Liaise with external suppliers to coordinate for service delivery.
- Provide timely response to all incidents, outages, and performance alerts.
- Takes responsibility for handling escalated incidents.
- Consult with other technology support groups as part of problem resolution efforts.
Qualifications & Skills
- Expert knowledge and experience with Fortinet, Forti Manager and Forti Analyzer, Enterprise
- Network Security, Cyber Security and IPS systems.
- Should have expert and in-depth knowledge of complex IP networks.
- Should have solid understanding of Network security technologies, data center traffic flow and advanced troubleshooting techniques.
- Encryption/ Firewall/SD-WAN.
- Configure and test customer services / build and document processes and mentor team members.
- Routing protocols (BGP, RIP, EIGRP, OSPF, ISIS).
- Testing L3 devices (PE Routers), CPEs.
- TCP / IP, OSI Layer protocol suites.
- WAN protocols and troubleshooting.
- Should have network operations / security operations experience.
- Self-motivated and a professional attitude.
- Excellent customer facing skills.
- Excellent communication and listening skills.
- Excellent teambuilding, customer service, and interpersonal skills.
- Must possess good decision-making skills, be very organized and detail oriented.
- Skills in handling technical conflicts, organizational challenges, planning and implementation challenges.
- Judgment, decision making, cooperation, sensitivity to others, technical problem-solving, system troubleshooting, and business writing.
Benefits
- Health insurance with one of the leading global providers for medical insurance.
- Career progression and growth through challenging projects and work.
- Employee engagement and wellness campaigns activities throughout the year.
- Excellent learning and development opportunities.
- Annual flights tickets to home country.
- Inclusive and diverse working environment.
- Flexible/Hybrid working environment.
- Open door policy.
About Us
Help AG is the cybersecurity arm of e& enterprise (formerly Etisalat Digital) and provides leading enterprise businesses and governments across the Middle East with strategic consultancy combined with tailored information security services and solutions that address their diverse requirements, enabling them to evolve securely with a competitive edge.
Present in the Middle East since 2004, Help AG was strategically acquired by e& (formerly Etisalat Group) in Feb 2020, hence creating a cybersecurity and digital transformation powerhouse in the region.
Help AG has firmly established itself as the region's trusted IT security advisor by remaining vendor-agnostic, trustworthy, independent, and cybersecurity focused. With best-of-breed technologies from industry-leading vendor partners, expertly qualified service delivery teams and a state-of-the-art consulting practice, Help AG delivers unmatched value to its customers by strengthening their cyber defenses and safeguarding their business.
