Job Title
Purpose of the role:
We are seeking an enthusiastic, results-oriented Sales Representative with fluent proficiency in Arabic and English to join our Amadeus hospitality team in Dubai. The Sales Representative will be responsible for generating new business opportunities, building strong customer relationships, and promoting our products/services to prospective and existing clients. This role requires strong communication and interpersonal skills, a proactive attitude, and a passion for driving sales and achieving targets. It also requires knowledge and understanding of SaaS sales to hotel operators and be responsibility for Middle East region.
Key Responsibilities:
Prospecting & Lead Generation: Identify and develop new business opportunities through cold calling, networking, and referrals. Actively prospect and build a pipeline of potential customers.
Customer Relationship Management: Build and maintain strong relationships with clients, understand their needs, and provide tailored solutions.
Sales Presentations & Demonstrations: Present and demonstrate our products/services to prospective clients, highlighting key features and benefits that meet their needs.
Negotiation & Closing: Negotiate terms, pricing, and contracts to close sales and achieve monthly/quarterly sales goals.
Sales Targets: Meet and exceed individual sales targets, contributing to the overall success of the sales team.
Market Research: Stay informed on industry trends, competitor products, and customer preferences to identify new opportunities for sales.
CRM Management: Update and maintain accurate customer information and sales activity in the company’s CRM system (Salesforce).
Collaboration: Work closely with internal teams, including marketing and customer support, to ensure a seamless customer experience and identify cross-selling or upselling opportunities.
Sales Reporting: Provide regular reports on sales performance, activities, and customer feedback to the Manager.
Main requirements:
Education: Bachelor's degree in business, marketing, or a related field.
Experience: Previous sales experience in SaaS solution sales to hotels. Experience in the hotel industry.
Proven Sales Ability: Demonstrated ability to meet or exceed sales targets and successfully close deals.
Strong Communication Skills: Excellent verbal and written communication skills, with the ability to engage and influence customers.
Customer-Focused: Ability to understand customer needs and offer personalized solutions.
Time Management: Strong organizational skills with the ability to manage multiple tasks and priorities efficiently.
Tech-Savvy: Comfortable using CRM software, email, and other sales tools. Proficient in MS Office Suite (Excel, Word, PowerPoint).
Languages: Fluent English and Arabic required.
Diversity & Inclusion
Amadeus aspires to be a leader in Diversity, Equity and Inclusion in the tech industry, enabling every employee to reach their full potentialby fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience.
Amadeus is an equal opportunity employer. All qualified applicants will receiveconsideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.