Social media follow-up and guarantee of content posting
Ensure all entrances to the hospital have collateral and information as requested and prepared by management.
Follow up with all TV screens throughout the hospital.
Follow up with referrals and VIP patients coming from marketing.
Funnel corporate relations and corporate patients to the hospital through the Marketing Executive.
Drive risk-appropriate revenue and profitability objectives through:
Strategic planning,
Research,
Initiation of new revenue opportunities and products in existing markets,
Utilizing innovative approaches, ideas, service segmentation, and customer experience.
Protect the exclusive value of the current customer experience while creating new ways to:
Add value to current customers,
Attract prospective customers, particularly in scalable ways like leveraging technology and community connections.
Leverage agency relationships to optimize company and product exposure across all media channels via innovative marketing.
Serve as a credible, articulate company spokesperson, ensuring effective multi-modal communication with external communities about products.
Understand distinct needs of internal stakeholders, including consumer, commercial, and wealth management, and interface with IT and Operations to ensure execution of ideas.
Attend to, manage, and resolve patient complaints to the satisfaction of all parties involved.
Actively participate in JCI accreditation projects.
Ensure compliance with government regulatory agencies and accrediting bodies.
Develop new business strategies to enhance market share and improve overall performance.
Work through hospital management and medical leadership to:
Reduce costs,
Enhance revenues,
Achieve effective utilization and quality goals,
Analyze and utilize information to support management decisions.
Perform other duties incidental to the work described as may be assigned or delegated.
Comply with all OSH (Occupational Safety and Health) and infection control policies, standards, and procedures. Cooperate with hospital management to meet compliance requirements.
Work in accordance with documented OSH procedures and instructions, including specific responsibilities.
Be familiar with emergency and evacuation procedures.
Report OSH hazards, incidents, near-misses, and assist in the preparation of risk assessments and incident reports.
Comply with waste management procedures and policies.
Attend applicable OSH and infection control training programs, mock drills, and awareness programs.
Use appropriate personal protective equipment and safety systems.
