الوصف الوظيفي
Senior Manager Engineering Operations, UAEHilton - Regional Office - Dubai location Dubai, Dubai, United Arab Emirates category Corporate Full-time MEA011SS Posted: Dec 31st 2024 The Senior Manager Engineering Operations is responsible for overseeing hotel engineering operations within UAE, across the current portfolio of operating hotels and the development pipeline. The role emphasizes providing leadership and guidance to hotel chief engineers, ensuring the effective delivery of asset maintenance programs, compliance with fire, life, and safety (FLS) standards, and adherence to local authority regulations. Additionally, the role involves managing Hilton’s centralized maintenance contracts, and the processes, to drive value, enhance maintenance standards, and improve service levels, ensuring consistency, regulatory compliance, and guest satisfaction across the region.· Lead technical and operational responsibilities for Hilton hotels within UAE across all brands, ensuring consistency and compliance with local regulations, Hilton standards, and processes. · Provide hands-on support during hotel openings, conversions, and Property Improvement Plans (PIP) implementations as per business requirements. · Ensure consistent implementation of Hilton Fire Life & Safety (FLS) standards and compliance with local jurisdiction requirements. · Oversee accurate maintenance records, testing logs, and adherence to compliance requirements. · Enhance guest experience by maintaining high-quality engineering standards and addressing QA issues. Support hotels in achieving Hilton’s 2030 Travel with Purpose sustainability goals by driving energy awareness and recommending cost-effective sustainability solutions.In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the requirements of the company.· All other job duties as assigned. · UAE hotels Chief Engineers and hotel engineering leadership report into this role dotted line.Competencies and skills · Good communication skills, including presentations, public speaking, and written correspondence. · Ability to simplify technical concepts for non-technical colleagues and effectively discuss complex issues with industry experts. · Demonstrated ability to lead by example, resolve conflicts, and drive collaboration across diverse teams. · Strong problem-solving abilities, with a proactive approach to identifying, preventing, and resolving issues collaboratively. · Ability to prioritize and adapt to dynamic business needs while maintaining a focus on high-impact goals. · Budget planning and management skills to ensure efficient allocation of resources. · Strong project management skills, with experience overseeing CAPEX projects and implementing energy and sustainability initiatives. · Proficiency in IT tools such as Word, Excel, PowerPoint, email, and internet-based platforms. · Proven organizational, planning, and time management skills to balance diverse priorities effectively. · Attention to detail and ability to deliver high-quality outcomes under minimal supervision. · A team player with excellent negotiation and motivation skills. Required Qualifications · 3-5 years of managerial experience in engineering operations within the hospitality industry. · Regional or multi-unit managerial experience in hotel chains or facilities management leading cross-cultural or international teams would be preferred. · International work experience (preferred).
