الوصف الوظيفي
At Charlotte Tilbury, our mission is to empower everybody in the world to be the most beautiful version of themselves. We support this by encouraging and hiring people with diverse backgrounds, voices, beliefs, and perspectives into our growing global workforce. By doing so,
we better serve our communities, customers, employees - and the candidates that take part in our recruitment process
You are a true brand ambassador driving your personal and counter sales target through exceptional artistry and outstanding MAGIC service. You lead by example within your team creating and' driving magical customer experience through your appointments, masterclasses, tilbury theatre and Social content
Key Accountabilities
AMBASSADOR
* Fluency in Charlotte Tilbury's makeup style, language and expertise in Product Knowledge
* Building your own client base instore driving your personal profile to become a brand ambassador for your store
* Demonstrate a positive mindset and cooperative approach towards your work with management and colleagues
* Demonstrate immaculate grooming standards reflecting your makeup look in accordance with our grooming guidelines
* Leading the way with advocacy & engaging with your customers and socials
* Drive local advocacy opportunities through your personal social channels, building your own profile and always using correct hash tags and reposting charlottes posts
* Leading and inspiring your team to advocate through socials driving brand awareness and week on week social growth
ARTISTRY
* Be an inspiration to the team always demonstrating expert artistry leading by example
* Actively drives personal artistry progression keeping up to date with the latest on brand and competitor trends
* Lead in Artistry Skills checks
* Demonstrates an expert understanding of 'Tilbury Technique Brow, Liner & Lip shape Expert in all10 Iconic Looks and Franchise look. Understands Charlottes backstage artistry with the ability to coach the team and drive team KPI's
* An expert in understanding all face shapes and tailoring facial framework
* Knowledge & Experience in designing & executing Bridal Make up. A thorough understanding of mood boards, trends & strong communication skills. Key strengths in organisation & coordinating.
* Has a wealth of product and skincare understanding, can colour match and prescribe the perfect base for anyone anywhere, able to execute a signature flawless CT skin look.
* Working alongside the Pro Artist to identify artistry development needs and opportunities conducting training with required artist
INTERNAL USE
* Ability to coach the team and drive team KPI's
* Ensure that exceptional hygiene standards are maintained on the counter
* Support Charlotte's backstage team through events, launches, press days, celebrity and VIP client appointments and location services (when required)
COMMERCIAL
* Consistently deliver personal targets and KPI's of your own business, at all times and ABOVE store performance.
* Work collaboratively to review the business with your Store Manager to put a POA into place for drivers and opportunities, including top and bottom performing artists, to achieve counter targets and deliver #1 Ranking within your store
* Commercial understanding and action planning to help achieve no.1 sales results through Services, ranking, limitless eventing opportunities, Social opportunities, AT, Occupancy, and our key franchises.
* Drive incremental cash through limitless eventing. Ensure you are leading from the front with planning and hosting to overachieve your stores eventing targets monthly and for the year.
* Driving results through the delivery of training modules, NPD & supporting the business to drive team engagement through effective delivery & adoption of b
تفاصيل الوظيفة
- منطقة الوظيفة
- دبي الإمارات العربية المتحدة
- قطاع الشركة
- تصميم الأزياء
- طبيعة عمل الشركة
- صاحب عمل (القطاع الخاص)
- الدور الوظيفي
- خدمة العملاء ومركز الإتصال
- نوع التوظيف
- دوام كامل
- الراتب الشهري
- غير محدد
- عدد الوظائف الشاغرة
- 1
المرشح المفضل
- المستوى المهني
- متوسط الخبرة
