- Receives and inspects the documents submitted by the customers/agent to ensure that all documents are complete as per the standard requirements for processing the transactions. (Registrations / Amendments / Liquidation / Mortgages) on Onshore & Offshore. Seek approval from Management to complete the company transactions.
- Enters company organizational, financial information data and any changes related to Onshore & Offshore example (Transfer of share, change of board member/shareholder, change of company name, Financial Balance Sheet/ Audit Report, increase/decrease share capital, change of legal status. etc.) system to ensure the record are update completely and timely.
- Answers to escalated inquiry from sales team, customer call center etc., for questions / clarifications / follows up raised by the customers/local agents that requires more in depth information.
- Check daily the customer’s request (online / front desk) for letters and attestations and coordinate with back/front office to process the online request, process the customer’s request for front office submission.
- Issue the letters and attestation within the time frame.
- Liaise with government entities to seek for approvals on regulatory requirements.
- Liaise with Government entities request/letters and respond as per the department KPI.
- Liaise with internal departments such as sales, admin to seek approval in certain transactions or update the customer’s information in their system.
- Liaise with company’s representative like lawyers / chartered accountants in order to provide the services as per the customer requirements.
- Respond to all inquiries as per the department KPI.
- Process application and tasks as per the department KPI.
- Act on any other work associated duties as assigned by direct line manager.
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Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally.
With a dedicated, diverse and professional team of more than 108,100 employees from 161 nationalities, spanning 74 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future.
We’re rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.
What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimizing disruptions from the factory floor to the customer’s door.
DP World is on a mission to transcend boundaries and bridge the gap between all nations and cultures – not just in what we do but also in how we behave.
We are dedicated to creating a culture where everyone feels respected, supported, and empowered to reach their full potential. We believe that embracing inclusion and diversity drive innovation and growth and helps us connect people, businesses and societies. Free minds and different perspectives are changing our world, and together we can change what’s possible.
WE MAKE TRADE FLOW
TO CHANGE WHAT'S POSSIBLE FOR EVERYONE.
