Job Description
- Execute section’s services transactions for companies in a timely manner and to the highest standards to ensure effective completion of services.
- Process/verify routine documentation, according to defined procedures, in order to check for completeness and/or errors.
- Engage in data entry and verification in order to contribute to the processing of customer transactions.
- Update and maintain records on a regular basis to ensure easy retrieval, validity and accuracy of data.
- Respond to customer requests and queries in order to provide them with updated information on the status of their transactions/applications, as and when possible.
- Respond to general customer requests and queries in order to provide them with general Jafza & NIP service information and on relevant processes and procedures.
- Forward customer requests to the relevant colleagues or department to ensure prompt and informed responses to external customers.
- As and when required, follow up with customers on pending documentation, signatures etc. to support the efficient processing of administrative processes.
- Act on any other work associated duties as assigned by direct line manager.
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DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, gender, disability, race, religion or belief.
By submitting your resume and application information, you authorize DP World to transmit and store your information in the world-wide recruitment database, and to circulate that information as necessary for the purpose of evaluating your qualification for this or other job vacancies.
