Play a critical role in analyzing and translating business needs into effective solutions as well as collaborate with cross-functional teams to drive business process improvements and deliver successful projects.
Key Accountabilities of the role:
Lead and execute business analysis activities, including requirements gathering, stakeholder interviews, process analysis, and solution design.
Collaborate with business stakeholders to understand their needs, elicit requirements, and document business processes and workflows.
Conduct gap analyses to identify areas for improvement and propose effective solutions that align with business objectives.
Facilitate workshops and meetings to gather requirements, resolve conflicts, and drive consensus among stakeholders.
Translate business requirements into clear and concise functional specifications, use cases, user stories, and other relevant documentation.
Collaborate with development teams, architects, and QA teams to ensure accurate implementation of business requirements and validate solution quality.
Participate in project planning, estimation, and resource allocation activities.
Conduct impact assessments and provide recommendations for changes and enhancements to existing systems and processes.
Stay up to date with industry trends, best practices, and emerging technologies related to business analysis and process improvement.
Mentor and provide guidance to junior business analysts, promoting their professional growth and development.
Specialist Skills / Technical Knowledge, Technical Competencies Required for this role:
Minimum 5 years of experience as a Business Analyst or similar role in financial services sector.
Proven track record of successfully delivering business analysis projects and driving process improvements for digital products and services.
Strong analytical and problem-solving skills, with the ability to analyze complex business scenarios and propose effective solutions.
Excellent written and verbal communication skills, with the ability to effectively communicate with stakeholders at all levels.
Solid understanding of business analysis methodologies, tools, and techniques.
Proficiency in requirements management tools, process modeling tools, and project management software such as Jira and Confluence.
Experience with Agile methodologies (e.g., Scrum) and knowledge of SDLC (Software Development Life Cycle).
Ability to work independently and collaboratively in a fast-paced, deadline-driven environment.
Relevant certifications such as CBAP (Certified Business Analysis Professional) or PMI-PBA (PMI Professional in Business Analysis) are a plus.
Previous experience:
Bachelor's degree in business administration, Computer Science, or a related field (Master's degree preferred).
Business process modeling training—certification preferred.
Proficiency is MS Office
Microsoft Visio and Access skills will be a bonus.
Ability to handle multiple projects simultaneously.
