To perform cash receipting and billing for Airport handling services based on customer billing cycles, perform non-flight events billing
Job Outline:
- Monitor and manage cash advance accounts, ensure they are adequately funded to avoid financial exposure.
- Liaise with the stakeholders as required, generate and provide SOA.
- Collect, compile, sort and deliver to stakeholders service reports and any documents related to billing
- Issue Quotations, Pro-format invoices and Indemnity forms to customers based on service requests, manage receipting of funds into their respective accounts and maintain communication with internal and external stakeholders
- Bill and generate invoices for non-flight related events.
- Liaise with internal departments to ensure the required data are available for billing as per the billing cycles
- Review on a periodic basis service reports from internal stakeholders and report any discrepancies to Billing Supervisor
- Source data report from billings system and provide reconciliations
- Consolidate and input billable services into billing systems.
- Verify data inputs in billing systems, review and correct variances as necessary to guarantee accuracy of invoices
- Generate invoices as per contractual billing cycles with customers
- Delivers invoices along with supporting documents to stakeholders
- Retain billing reports as per defined retention policy
- Investigate and respond to customer queries as appropriate without delay
- Liaise with customers on account balance and process refunds as agreed
- Support the department with administrative functions