Kitopi is the region's leading creator and partner for magical food experiences. With a purpose to satisfy the world’s appetite to create joy, Kitopi operates a portfolio of both invested and franchised F&B brands, serving as enablers in the industry by helping brands grow and scale in both the delivery and dine-in spaces. Launched in Dubai, UAE, in January 2018, Kitopi has grown to become one of the greatest success stories in the food tech space. In July 2021, Kitopi announced its $415 million Series C funding round, led by the world’s largest tech-focused investment fund, the Softbank Group. This investment elevated Kitopi to Unicorn status, making it the fastest Unicorn to emerge from the MENA region. Kitopi’s growth has been fueled by its innovative and scalable software solutions. Kitopi’s kitchens are powered by its proprietary Smart Kitchen Operating System (SKOS) - an in-house suite of applications that optimizes cloud kitchen operations in real time. As part of its growth roadmap, technological innovation, data science, artificial intelligence, and robotics will take center stage as Kitopi continues to reinvent the food industry and remain the leading food company in the region. With over 6,000 employees, Kitopi currently operates 200+ locations across the UAE, KSA, Kuwait, Bahrain, and Qatar. It also operates its Customer Experience Center in Amman, Jordan, its Engineering Hub in Krakow, Poland.
What You'll Do?
Train and supervise baristas
Greet customers and take orders
Prepare and serve coffee and other beverages
Stock and restock supplies
Maintain the cleanliness of the cafe and equipment
Resolve customer complaints
Follow health and safety regulations
Ensure quality control of all beverages
Monitor inventory and order supplies when needed
What Are We Looking For?
Knowledge of coffee brewing techniques and equipment
Ability to prepare coffee drinks quickly and accurately
Skilled in customer service and communication
Ability to work under pressure and multi-task
Knowledge of health and safety regulations
Familiarity with different types of coffee beans and grinds
Knowledge of proper food handling procedures
Ability to maintain a clean and organized workspace
