JOB PURPOSE
The Satellite Engineer is responsible for the overall maintenance, functionality and availability of satellite systems, facilities and solutions across GDMO.He/she is responsible for satellite facilities such as uplink and downlink, IPTV, mobile news gathering and fiber links.The Satellite Engineer works closely with the Broadcast Engineer and the Network Engineer to provide engineering functionality across GDMO, in line with GDMO’s strategic vision and requirements. The role holder is expected to demonstrate teamwork skills and carry out his/her duties in accordance with the relevant business policies and procedures.
Key Focus Area
Key Accountabilities
General Responsibilities
·Work collaboratively with others across Engineering and IT, to support GDMO with all their engineering technology needs
·Provide metrics and supporting documents to the Section Head - Engineering and IT/Unit Head to assist with producing monthly KPI reports
·Manage the implementation of the strategic vision for Engineering Satellite activities, to achieve the strategic objectives set out for the department in line with the overall GDMO strategic vision
·Identify Engineering Satellite budget requirements based on planned initiatives in line with the strategic vision developed for Engineering to support the GDMO strategy
Engineering Satellite Activities
·Maintain and operate satellite uplink facilities (fixed and movable) as needed to facilitate activities across GDMO teams and requirements
·Maintain and operate satellite downlink (receiving) facilities, including fixed and non-fixed services, as needed and as used within GDMO
·Operate and maintain satellite/baseband to IP gateways ensuring all required feeds are available on IPTV
·Support and maintain IPTV set top boxes for GDMO office requirements
·Support and maintain mobile news gathering solutions, providing options for changes as needed
·Support and maintain all fiber and MPLS links, ensuring on-going maintenance as needed
Maintenance and Support Activities
·Respond to Engineering unplanned operational issues, outside of normal routine or preventative maintenance
·Conduct upgrades and modifications to all satellite technology, systems and facilities as required to ensure smooth operation and uptime
·Provide first level support for all satellite-related issues and queries
·Support and maintain CAR/Data Center facilities including CCUs, UPS and Environmental Monitoring
Job Specifications
Key Interactions & Nature of Interaction
Internal
·Collaborate with employees and departments across GDMO to support them in their engineering satellite requirements
·Collaborate with other Engineering roles to ensure the overall support from the Engineering team to GDMO
·Collaborate with other Corporate Support departments, such as Procurement and Finance for procurement, contracting and finance/budget requirements
External
·Collaborate with vendors and partners for support required on systems, upgrades and maintenance
Technical Skills
·Expert: Knowledge of broadcast media industry
·Expert: Knowledge of satellite communication systems
·Proficient: Knowledge of existing regulatory laws and procedures within UAE
·Proficient: Command of written and spoken Arabic and English
Behavioural Competencies
·Proficient: Evoking and Disseminating Positive Energy
·Proficient: Community Focus and Responsiveness to its Needs
·Proficient: Time Management and Task Prioritization
·Proficient: Excellence in Execution
·Proficient: Continuous Learning and Improvement
Experience Required
Functional Experience
·A minimum of 3 years of relevant experience in a similar role
Leadership/Supervisory
·A minimum of 3 years working in a team
Education and Qualification Required
·Bachelor's or Master's Degree in Electrical Engineering or a related field
Key Performance Indicators
·On-time completion of maintenance activities and upgrades (%)
·Satellite projects completion rate (%)
·Uptime for uplink facilities (%)
·Uptime for downlink facilities (%)