Saloon Receptionist

The Saloon Receptionist plays a pivotal role in the customer experience within the perfume and cosmetics industry. This position is ideal for individuals who possess excellent communication skills and a passion for beauty and personal care. As the first point of contact for clients, the Saloon Receptionist is responsible for creating a welcoming atmosphere, managing appointments, and ensuring that all clients receive exceptional service. With a minimum of 2 years and a maximum of 3 years of experience required, this role is perfect for those looking to advance their career in a vibrant and dynamic environment.

Responsibilities:

1. Greet clients warmly and ensure a positive first impression.
2. Manage appointment scheduling and maintain an organized calendar.
3. Answer phone calls and respond to inquiries regarding services and products.
4. Assist clients in selecting products and provide information on promotions.
5. Maintain cleanliness and organization of the reception area and waiting room.
6. Process payments and handle cash transactions accurately.
7. Collaborate with salon staff to ensure seamless service delivery.
8. Handle client complaints and feedback professionally.
9. Keep up-to-date with the latest beauty trends and product knowledge.
10. Assist in marketing efforts, including social media promotions and events.

Preferred Candidate:

1. Excellent communication and interpersonal skills.
2. Strong organizational and multitasking abilities.
3. Proficient in using salon management software.
4. Passionate about beauty and cosmetics.
5. Ability to work in a fast-paced environment.
6. Strong problem-solving skills.
7. Professional appearance and demeanor.
8. Team player with a positive attitude.
9. Willingness to learn and adapt to new trends.
10. Fluency in English; knowledge of Arabic is a plus.