The internship program is a 6 to 12-month program that we request the candidate to commit to. It is also essential for the candidate to have a valid visa to stay in the country during the internship program legally. The internship program may be extended up to the duration of one year.
You will collaborate with your tutor in:1. Timely and Efficient Order Management
Ensure smooth handling of orders and flows to assigned customers.
Track orders from recording to product consignment and invoicing.
Maintain communication with local logistics to ensure adherence to customer specifications.
2. Optimize Logistics flows Between Production Plants and Customers
Streamlined communication with producers and HQ logistics to improve efficiency.
Ensure coordination between production plants and customer markets to reduce delivery times and optimize costs.
3. Monitor and Support Administrative Processes
Oversee invoicing, payments, and other financial processes.
Collaborate closely with administrative offices to resolve invoicing and payment issues quickly.
4. Provide Technical Support and Consultancy
Offer / share product information to customers as needed.
Coordinate with technical teams to ensure high-quality assistance and product-related consultancy to customers.5. Periodic Monitoring and Proactive Customer Engagement
Regularly review customer status and progress toward targets.
Initiate actions to engage customers and address any gaps, aiming to meet the assigned sales or service goals.Working towards ensuring that customers receive high-quality service, efficient logistics support, technical guidance, and continuous attention to their needs while also aligning internal teams to achieve overall business targets.
Requirements
Proficiency in MS Office suite, in particular MS Excel
