Sales Support

About INOI

INOI is a European electronics brand. The company specializes in the development and production of modern mobile devices, offering a wide range of innovative smartphones and tablets on Android, functional feature phones, and devices that seamlessly blend advanced technology with stylish design. In addition to hardware, INOI develops software and digital content to significantly enhance the user experience.

Pricing Positioning: INOI offers products in the affordable and mid-range segments, ensuring high quality at a reasonable price.

Quality: We strictly control all stages of production to guarantee the high quality of our devices. We use advanced technologies and innovations to meet and exceed our customers' expectations.

Benefits of Cooperation and Professional Team: With 30 years of market experience, we understand the needs of both distributors and end customers, offering favorable conditions and comprehensive support, making cooperation with us easy and professional.

Headquarters:

- Operations: Dubai, UAE

- Design and Marketing: Nice, France

INOI believes in the transformative power of innovation and technology, constantly striving to provide its customers with the best products and exceptional user experience.

History and Achievements:

INOI was founded in 2016 by Estonian businessman Vassili Sibirtsev and Finnish entrepreneur Victor Dmitrienko. Starting its operations in the CIS markets, the company successfully sold over 10 million devices.

In 2023, Debbie Zheng and Dr. Florian Seiche joined the Board of Directors, marking an important step in strengthening the leadership team. By the end of that year, INOI's products were introduced in Vietnam, MENA, and Switzerland.

In 2024, the company continued its expansion into the GCC, African, and Latin American markets, further broadening its global presence and strengthening its position on the international stage.

We believe in the transformative power of innovation and technology, constantly striving to deliver superior products and exceptional user experiences to our customers.

Job Description:
We are seeking a detail-oriented and proactive Sales Support Specialist to join our team. The ideal candidate will have experience with ERP systems, advanced Microsoft Excel skills, and strong communication abilities. Proficiency in Russian is a plus.

Duties & Responsibilities: 

Sales Order Processing:

• Process Sales orders (invoices) accurately and in a timely manner.
• Verify order information, pricing, and discounts.
• Coordinate with various departments to ensure timely order fulfillment.

Credit Memos Processing:

• Process Credit Memos (returns and compensations) accurately and in a timely manner.
• Verify Credit Memos information, pricing, and discounts.
• Coordinate with various departments to ensure timely order fulfillment.

Sales Support:

• Generate and distribute sales reports on a regular basis.
• Manage and update customer databases and contact lists.

Documentation and Record-Keeping:

• Maintain accurate and up-to-date records of sales activities.
• Ensure compliance with company policies and procedures.
• Assist in preparing and organizing sales documentation.

Communication:

• Facilitate communication between the sales team and other departments.
• Keep the sales team informed of relevant information and updates.
• Communicate with sales team regarding order status and other relevant information.

Inventory Management:

• Monitor and manage inventory levels to ensure product availability.
• Coordinate with the logistics team to track shipments and deliveries.

Reporting:

• Prepare and analyse sales reports to identify trends and opportunities.
• Assist in forecasting and budgeting activities.

Requirements:

• Proficiency in ERP Systems (e.g., Microsoft Dynamics 365 Business Central, SAP ERP, Oracle, 1C)
• Advanced Microsoft Excel skills.
• Proficiency in Russian
• Familiarity with Microsoft Planner or Microsoft Project.
• Excellent command of Russian and English.
• Proficient with CRM systems and sales software.

Qualifications:

• Bachelor's degree in Business Administration, Marketing, or related field.
• Experience in sales administration or support roles.
• Strong organizational and multitasking abilities.
• Team player with a proactive attitude.

Adaptability:

• Ability to thrive in a fast-paced and dynamic work environment.
• Willingness to learn and adapt to changing processes and technologies.

Office Address:

Our office is near Deira City Centre Metro Station, Dubai, UAE