We are seeking an experienced Retailer Onboarding and Sales Field Specialist to drive
retailers, minimarts, grocery stores, supermarket’s relationships and customer onboarding
and sales operations for SupplyMatch. With 3+ years in the UAE FMCG market and a well established
industry network, This role is pivotal in expanding our retailer base, enhancing
sales and company revenue engagement, and maximizing retailer satisfaction on the
SupplyMatch platform.
Key Responsibilities:
Retailer Onboarding: Onboard retail outlets, including supermarkets, minimarts, and
grocery stores, ensuring comprehensive profile setup and engagement with
SupplyMatch’s features.
Relationship Building: Maintain and enhance relationships with retailers to
encourage platform usage and satisfaction.
Primary Retailer Contact: Act as the main liaison, providing ongoing support for
platform functionality, stock updates, promotions, and account management , taking
sales orders
Promotions and Loyalty Programs: Partner with retailers to organize seasonal
promotions and loyalty programs, working with the marketing team to develop
retailer-specific campaigns.
Sales Target Achievement: Drive engagement by meeting monthly sales targets,
securing orders, and maximizing basket size.
Product Mix Optimization: Collaborate with internal teams to ensure the availability
of popular SKUs on the platform, tailored to retailer needs.
Market Insights & Reporting: Collect retailer feedback, analyze market trends, and
report on competitor activity to guide strategic decisions. Provide regular updates on
retailer performance and promotional outcomes.
1. UAE FMCG Market Experience: Minimum of 3 years in the UAE FMCG market, with a
well-established network across retail outlets, supermarkets, minimarts, grocery
stores, and Mom & Pop stores.
2. Relationship and Sales Skills: Demonstrated experience in onboarding and
customer acquisition with strong relationship-building skills to drive daily repeat
orders from retailers.
3. Technical Proficiency: Proficient in ERP and POS systems, mobile applications for
retailer engagement, and e-commerce platforms. Familiarity with basic
troubleshooting and functionality management is an advantage.
4. Communication and Negotiation: Excellent communication and negotiation skills to
effectively present platform benefits and engage retailers.
5. Analytical Skills: Ability to analyze sales data and retailer performance metrics to
focus on targeted sales efforts.
6. Time Management: Strong organizational skills to manage multiple retailer accounts
and meet targets in a fast-paced environment.
7. Product Price Knowledge: In-depth knowledge of product pricing across various
FMCG categories.
8. Education: Bachelor’s degree in Business Administration, Marketing, or a related field.
9. Networking and Communication: Proven ability to establish relationships and close
sales with retailers.
10. Sales Expertise across FMCG Categories: Extensive sales experience with hands-on
knowledge of POS systems, mobile applications, and e-commerce platforms across
multiple FMCG categories.
About SupplyMatch SupplyMatch is a transformative platform reshaping the FMCG sector in the UAE. Designed for manufacturers, importers, wholesalers, retailers, supermarkets, and minimarts, SupplyMatch empowers businesses to streamline operations and unlock growth. Why SupplyMatch? Total Automation: Automate your supply chain from purchasing to payment collection, inventory restocking, and delivery. Effortless Transactions: Real-time automation for smooth, seamless transactions. Express Delivery: Get wholesale products delivered within 90 minutes. Instant Payments for Suppliers: Cash flow issues solved with instant transaction-based payments. Flexible Pay-As-You-Go Model for Retailers: Control budget and avoid overstocking by purchasing as needed. Complete Visibility: Suppliers access real-time sales insights, and retailers manage inventory from a single mobile interface. Our FMCG Product Range Includes: Groceries & Dry Foods: Rice, lentils, spices, cereals. Beverages: Juices, teas, coffees, energy drinks. Household Essentials: Cleaning supplies, detergents. Personal Care: Soaps, shampoos, lotions. Organic Products: Grains, pulses, oils, snacks. Dairy & Bakery Items: Cheeses, biscuits, bread. Confectionery & Snacks: Chocolates, chips, sweets. SupplyMatch – Your Partner in Success Join us and elevate your business with technology that simplifies and accelerates operations. For inquiries, contact us at hr@supplymatch.ae. SupplyMatch – Elevating Businesses, Together.