We are recruiting a 'Sales Admin / Operations' for one of our clients based in Sharjah, UAE.
About Our Client:
Our client is an innovative developer of premier integrated lifestyle communities and destinations, providing more than just properties—they create inspiring lifestyle experiences. With a keen awareness of the increasing demand for contemporary community living, they are committed to enhancing lives by designing vibrant, modern environments that promote connection and well-being.
Key Responsibilities:
Assist walk-in customers by addressing their queries related to properties and general inquiries
Execute all assigned tasks through the case management system within the agreed Service Level Agreement (SLA)
Issue reservation forms in accordance with company policies and guidelines for unit bookings, ensuring accurate payment plans and proper document verification from the Sales Team
Verify and follow up on booking forms, checklists, and all related documents pertaining to bookings
Maintain organized filing (both soft and hard copies) of booking forms using the company’s designated storage methods (shared folder and archive)
Issue Sale and Purchase Agreements (SPAs) after verifying unit details as per the approved RERD file and checking customer documents to ensure eligibility for signing the SPA within the agreed SLA
Sign SPAs and explain important clauses to clients, addressing any inquiries they may have
Invite customers to sign the SPA through calls and emails, sending approved draft invitations and legal notifications
Manage concession and resale cases in collaboration with the legal department, preparing related Memoranda of Understanding (MOU) and No Objection Certificates (NOC), and following up for appointments with RERD to ensure legal and financial requirements are met within the agreed SLA and guidelines
Handle cancellations and terminations of defaulting bookings at both the offer and sale stages by coordinating with the Finance and Legal departments to obtain the necessary approvals for finalizing the process
Requirements
Must be an Arabic speaker
Minimum of 1 year of experience in Sales Administration/Operations within a real estate company
Experience with Sale and Purchase Agreements (SPA) is essential
