Sales & Marketing Secretary

Sales & Marketing Secretary 
(14173)

At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn. 

Glistening on a private apex of Palm Island, One&Only The Palm is an intimate beach-front retreat where the wonders of modern Dubai meet the charms of old Arabia. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion.

We are seeking a dynamic and detail-oriented Sales & Marketing Secretary to join our Commercial Team at One&Only The Palm, Dubai. The ideal candidate will provide comprehensive administrative and coordination support, ensuring the efficient operation of the sales & marketing department while contributing to a seamless guest and client experience.

Key Responsibilities:

• Support the sales team with day-to-day activities, including preparing proposals, contracts, itineraries, and resort presentations for clients.
• Maintain and update client databases and Salesforce systems to ensure accurate and up-to-date records.
• Coordinate with internal departments to arrange site inspections, special requests, and other guest requirements to exceed client expectations.
• Assist in organizing sales trips, roadshows, and tradeshows, handling logistics, invitations, and follow-up communications.
• Assist with site inspections on resort.
• Handle incoming inquiries, providing information on rates, packages, and availability in a timely, professional manner.
• Generate sales reports, track performance metrics, and assist in analyzing trends to identify opportunities for growth.
• Collaborate with the marketing team to ensure alignment on promotional activities, online content, and collateral.

Qualifications:

• Bachelor’s degree in Hospitality, Business, Sales/Marketing, or a related field.
• Previous experience in administration within the luxury hospitality industry is preferred.
• Strong organizational skills, with an ability to multitask in a fast-paced environment.
• Excellent communication skills, both written and verbal, with a keen attention to detail.
• Proficiency in Microsoft Office Suite and familiarity with CRM systems.
• A positive, team-oriented attitude, with a proactive approach to problem-solving and thinking one step ahead.

This role is ideal for a motivated individual looking to contribute to the success of a world-renowned luxury brand and advance their career in sales and hospitality.

Apply Now: If you’re passionate about luxury hospitality and have a talent for ensuring client satisfaction, we’d love to hear from you!

Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.