FIVE Hotels and Resorts | Full time
Sales Manager - MICE
Dubai, United Arab Emirates | Posted on 09/05/2024
Work Experience 5+ years Your Outgoing and Approachable Nature enables you to Seamlessly Connect with other ‘FIVERs’ and key Stakeholders, ensuring that Their and Your Journey at FIVE is nothing short of Sensational. Joining our Sales Team as a Sales Manager – MICE will Empower you to deliver Exceptional Experiences across our award-winning Lifestyle Destinations. Jump on Board and Unlock your Potential in a Buzzing Environment that will take your Career to New Heights!
A Bachelor's Degree in Hospitality Management, Business Administration, Marketing or a related field, reflecting a commitment to excellence and a solid foundation in Sales. A Higher-Level Degree, such as a Master's in Business Administration (MBA) or a Specialised Hospitality Degree, would be Advantageous.
A minimum of 7-10 years of experience within a Hospitality Sales Role with a Luxury Hospitality Brand, in a high-volume environment.
A solid Track Record of significant Accomplishments in Luxury Hospitality, particularly in Events Sales.
Extensive Knowledge and Expertise in the GCC markets, with a focus on corporate, government, group, business, leisure, and luxury Travel Segments.
An established Network and Relationships within the luxury hospitality industry, facilitating Collaborations and Partnerships to elevate FIVE’s reputation.
Computer literacy, with a mastery of Microsoft Word, Excel, PowerPoint and Outlook.
A Proactive Nature with a meticulous Eye for Detail, complemented by the ability to Multitask effectively in a Fast-Paced Environment.
Excellent communication and interpersonal skills, leveraging strong verbal and written skills to engage effectively with Tour Operators, Agencies, Guests, FIVE Tribe Members, and stakeholders.
Exquisite Presentation Skills, adept at engaging with High-Net-Worth Individuals, Corporate Clients, and Event Planners.
Next-Level Organisational and Leadership skills, effectively leading and inspiring the FIVE Tribe to New Heights.
Creative solutions and ownership of all duties and tasks assigned, while ensuring an unparalleled Journey at FIVE.
Skills in Improving Customer Satisfaction and Driving Profitability, showcasing a commitment to Industry-Leading Standards.
‘FIVE-Styled’ Visionary thinking by finding creative solutions, while taking Ownership for all duties and tasks assigned.
Impeccable communication skills, both verbal and written, with fluency in English (any additional languages are a plus).
A Team Player and 'People-Oriented' leader, passionate about Motivating and Training a successful and productive Sales Team.
A hands-on attitude, fuelled by a ‘Can-Do!’ Spirit.
Develops industry-leading Strategies to achieve Revenue Targets for Events Sales.
Identifies Market Trends, Consumer Preferences and conducts remarkable Competitor Analysis to curate an exquisite Approach to identifying opportunities and targeting specific Customer Segments.
Utilises Market Research Insights to craft sensational Outreach, Sales and Marketing Strategies to penetrate the GCC market, ensuring boundary-breaking Results.
Leads and guides the award-winning Sales Team to achieve their KPIs, inspiring them to achieve Results, while celebrating their Successes as part of the FIVE Tribe.
Thinks Strategically to develop innovative Sales Strategies to position FIVE as 360-Degree Immersive Entertainment Destinations.
Builds and nurtures Long-Lasting Relationships with Clients, from tour operators to corporate accounts, and MICE organisers, employing top-notch Communication and Negotiation Skills to foster valuable Partnerships with a ‘FIVE-Styled’ Touch.
Promotes and Sells event spaces to corporate clients, event planners, and individual customers, ensuring the ‘Vibe at FIVE’ is experienced throughout the Sales Process.
Collaborates with Agencies and Tour Operators to skyrocket Bookings for Event Spaces, creating a buzz around FIVE’s First-in-Class Concepts and securing a Consistent Stream of Customers.
Prepares meticulous Sales Forecasts, bespoke budgets, and premium Performance Reports for Senior Management to ensure a comprehensive Tracking of Progress and Data-Driven Decisions to achieve lavish Revenue Targets.
Embodies the ‘Vibe at FIVE’ at industry events and prestigious trade shows to Network, building new profitable Business Relationships and strengthening ties within the European market.
* Continuously analyses the ever-evolving GCC Market Trends, with a keen eye on Competitors, to identify disruptive Growth Opportunities and dynamically adjust Sales Tactics to maintain a ‘FIVE-Star’ Flair.
