Sales Manager (Luxury Fit-Out)

Job Summary:

As a Sales Manager for a manufacturing and fit-out company specializing in luxury brands, you will lead and manage sales efforts aimed at high-end clients in the luxury retail, hospitality, and real estate sectors. You will be responsible for driving business growth, establishing long-term relationships with prestigious clients, and ensuring that projects meet the high standards of luxury design and craftsmanship. This role requires a deep understanding of both the manufacturing and fit-out processes, with the ability to tailor solutions that reflect the exclusive demands of luxury brand clients.

Key Responsibilities:

1. Sales Strategy and Client Acquisition:

• Develop and execute sales strategies to attract and secure luxury brand clients for high-end fit-out projects.
• Identify and target new business opportunities within the luxury retail, hospitality, and residential markets.
• Build and maintain a robust sales pipeline to meet and exceed revenue targets.

2. Client Relationship Management:

• Establish and nurture relationships with luxury brand clients, architects, and interior designers to position the company as the preferred partner for fit-out projects.
• Understand and anticipate client needs, ensuring the delivery of bespoke fit-out solutions that align with their brand vision and quality expectations.
• Provide consultative sales support, offering tailored advice on design, materials, and project execution to meet the client's specific luxury requirements.

3. Project Collaboration and Coordination:

• Work closely with the design, manufacturing, and project management teams to ensure that all aspects of the fit-out projects are aligned with client expectations and the company’s luxury standards.
• Oversee the sales-to-project handover process, ensuring smooth communication and execution during the project lifecycle.
• Regularly liaise with clients to provide updates on project progress and address any concerns promptly.

4. Market Expertise and Product Knowledge:

• Stay informed about the latest trends and innovations in luxury design, high-end materials, and fit-out processes.
• Leverage your knowledge of premium finishes, custom manufacturing, and bespoke solutions to present cutting-edge proposals to clients.
• Keep abreast of the competitive landscape in luxury fit-out and manufacturing, adjusting sales strategies accordingly.

5. Team Leadership and Collaboration:

• Lead and mentor a team of sales executives, ensuring they are equipped with the knowledge and tools needed to effectively sell to luxury clientele.
• Foster a culture of collaboration between the sales team and other departments to ensure a seamless and high-quality customer experience.

6. Financial and Contract Management:

• Negotiate contracts and terms with clients, ensuring that both the company’s and the client's objectives are met.
• Work closely with finance and legal teams to structure deals that are profitable and protect the company’s interests.
• Prepare regular reports on sales performance, market conditions, and client feedback for senior management.

7. Brand Representation and Marketing Collaboration:

• Act as a brand ambassador for the company, ensuring that all communications and client interactions reflect the high standards associated with the luxury sector.
• Collaborate with the marketing team to develop tailored campaigns, events, and presentations that showcase the company’s capabilities in the luxury fit-out space.