Sales Manager - Leisure voco Dubai®

About us

At voco®, we’ve created a hotel brand that gives people a different choice. Hotels to count on but different enough to be fun. Unstuffy hotels, where people feel comfortable to relax, and just get on with relaxing. Our new family of hotels are connected by their own sense of style and individual character – and that’s something we make the most of. Finding the perfect mix of reliability and new experiences. Because we believe that when you respect individuality life gets interesting. 

At the heart of every great stay is a great host. We think the trick to hosting is to take the time to understand what your guests need, and want. So, before they arrive, we find out more about them and how we can make their stay better. Whilst they are with us, we give tempting recommendations of our favourite drinks or food, or tips for local experiences that they won’t find in any guide book.

Your day to day

• Develop and implement sales strategies focused on the leisure market to achieve and exceed revenue targets. 
• Identify key trends and opportunities in the leisure segment and adapt sales strategies accordingly
• Review market analysis to determine client needs, occupancy potential, desired rates, etc.
• Negotiate with clients to achieve maximum profit while satisfying client needs.
• Identify and analyse competitor hotels both locally and regionally to understand competitor strengths and weaknesses.
• Prepare and review weekly sales reports listing daily efforts, including a summary of all definite and tentative business booked along with any cancellations and/ or lost business.
• Coordinate transient and group room commitments to ensure proper market mix.
• Enhance the hotel’s community image and stays abreast of competition, new developments, and sales methods and techniques in the hotel industry.
• Build networking opportunities and represent the hotel’s interests in local issues by regularly attending local Chamber of Commerce, Convention & Visitor’s Bureau, hotel associations, and trade shows.
• Possess deep knowledge of business product offering and value proposition.
• Follow organisational policies and regulations that affect the Sales department.
• Proactively pursue new business and sales opportunities.
• Solve problems for clients and customers by developing innovative and tailored sales solutions.
• Active outside face-to-face sales calling required (minimum 5 sales calls per day)
• Entertainments a week with the client and 2 show arounds

What we need from you

At voco Dubai, we look for hosts who are Reliably different and contribute in the success of bringing our brand to life!

• Ideally, you’ll have a Bachelor’s degree in Hotel or Hospitality Management (or equivalent) 
• At least two (2) years’ experiences in a similar role in a 5 stars hotel. Previous hotel experience is preferred.
• Strong knowledge of local businesses and business trends required. 
• Outstanding written and verbal communication skills.
• Team player

How do I deliver this?​

We genuinely care about people, and we show this through living out our promise of True Hospitality every day. It is what connects every colleague in all IHG® hotels.

Each IHG® hotel brand delivers True Hospitality in their own way, and at the heart of it all are specific, core service skills.

• True Attitude: being caring, wanting to make a positive difference, and building genuine connections with guests. 
• True Confidence: having the knowledge and skills to perform your role, and giving guests the confidence that they can trust you, to help and support them during their stay.
• True Listening: focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs.
• True Responsiveness: is about providing guests with what they need and doing so in a timely and caring manner.

There is so much more to the job than we can capture here. It’s simply about creating great experiences, doing the right thing and understanding people.

What we offer

We’ll reward all your hard work with a great salary and benefits – in addition to career development, employee room discounts and great work culture. 
Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care, that you notice the little things that make a difference to guests as well as always looking for ways to improve -visit www.http://careers.ihg.com to find out more about us. 

Reliably Different - Welcome to voco® Hotels, IHG’s new upscale brand. We call our Hotels voco® – It means ‘to invite’ and ‘call together’ originating from Latin and representing our thoughtful, unstuffy and charming nature. Guests tell us that voco® is fun without being vanilla, trendy without being alienating and premium, without being stuffy. This unique and playful attitude, combined with a consistent level of quality, sits at the heart of our brand here at voco® Dubai Whatever we’re up to, at every instance, there are brand values and service behaviours that guide us... Brand values: Always dependable, Respect individuality & Be distinctive. Service values: Count on us to; Be natural & Make every stay special. Drawing on IHG’s years of experience in delivering True Hospitality, voco® Hotels gives people a different choice. Hotels that are reliable enough to depend on, but different enough to be fun. Our new family of hotels is connected by their individual characters, that make memorable travel dependable with unstuffy hotels, where people feel comfortable to relax, and just get on with relaxing. The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. The world's first voco® hotel opened in November 2018 in Gold Coast, Australia and the first voco® Hotel across IMEA is voco® Dubai. voco® Dubai is a location like no other with a premium ambience in the heart of Dubai and laid back yet attentive service from the friendly hosts. It’s location on the vibrant Shiekh Zayed Road is also connecting it to many day time and night delights of the city, moments from shopping, dining and entertainment experiences.