Sales Manager - BizApp | Real Estate | AFET

Job Requisition ID: 164909 

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate. 

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

Overview of the role:

The Sales Manager - BizApp at Al-Futtaim Technologies is instrumental in driving the strategic growth of the Tableau and Microsoft portfolio, including CRM Dynamics, Azure hosting services, and Power Apps solutions. This role is central to expanding AFT’s reach in the UAE market by generating new business opportunities and increasing sales revenue across these key areas.  

The Sales Manager will manage and grow the licensing business and introduce and promote professional services. The goal is to enhance the BizApp business by 15% through effective lead generation, relationship management, solution tailoring, and closing deals. This position demands a blend of solid sales acumen, deep technical knowledge of Microsoft and Tableau products, and a proactive approach to client engagement and business development. The role also involves collaborating with internal technical/project teams to ensure seamless execution of sales strategies and achieving financial targets

The Sales Manager – BizApp operates in a dynamic and competitive technology market, focusing on expanding Al-Futtaim Technologies' portfolio of Microsoft and Tableau business. This role is vital for driving business growth and increasing revenue by managing and developing sales strategies for these key offerings. The position requires a strong understanding of client needs and market trends to effectively tailor and present solutions.  

The Sales Manager will work closely with internal teams, including projects and development team, to ensure successful sales execution and client satisfaction. This role demands a proactive approach to lead generation, client relationship management, and professional development, with a key objective to increase in BizApp business. The role will be based in the UAE and involves regular interaction with clients and stakeholders to drive the company's business objectives and maintain a competitive edge in the market. 

What you will do:

Grow the BizApp Business 

• Drive an increase in the BizApp business by expanding BizApps sales. 

Sales Revenue and Deal Closure:  

• Close deals to meet revenue targets.  
• Focus on maximizing sales revenue for Microsoft and Tableau. 
• Relationship Management:  
• Develop and manage strategic relationships with high-value clients.  
• Regularly engage with clients to review solutions, ensuring a minimum customer retention rate of 85% and consistently high customer satisfaction scores. 

Operations, Monitoring and Reporting:  

• Regularly track and report sales metrics, including lead conversion, customer acquisition costs, and account profitability, focusing on refining sales strategies to meet quarterly and annual sales targets. 

Professional Development and Industry Engagement:  

• Stay updated with industry trends and enhance skills through training and events. Apply new knowledge to improve sales strategies and client interactions.

Required skills to be successful: 

Behavioural Competencies:

• Attention to Detail: High level of accuracy in managing sales data, client interactions, and contract details. 
• Problem-solving Skills: Ability to address client concerns, resolve issues, and find innovative solutions to meet sales objectives. 
• Customer Focus: Strong client-facing skills with a proactive approach to understanding and meeting client needs. 
• Adaptability: Flexibility to adapt to new technologies and evolving business requirements. 
• Team Player: Collaborative attitude with the ability to work effectively within a team to achieve common goals. 
• Innovative Thinking: Proactive in identifying and implementing opportunities for business growth and process improvement. 
• Organizational Abilities: Superior time management and organizational skills, with the ability to prioritize tasks and manage multiple projects effectively. 

What Equips you for the role: 

Minimum Qualifications:

• Education: Bachelor’s degree in business, Computer Science, Information Technology, or a related field.  
• Certifications: Relevant certifications such as Microsoft Certified: Dynamics 365 Sales Functional Consultant and Tableau Desktop Specialist are advantageous. 

Minimum Experience: 

• Professional Experience: At least 3-5 years of proven sales experience in technology solutions, including Microsoft CRM Dynamics, Azure hosting services, Power Apps, and Tableau. Demonstrated success in achieving sales targets and managing client relationships is essential. 
• Industry Experience: Experience in the technology sector, particularly enterprise software solutions, is preferred.  
• Technical Skills: Strong proficiency in Microsoft Dynamics 365, Azure services, Power Apps, and Tableau. Ability to tailor solutions to client needs and drive sales effectively. 
• Communication and Collaboration: Excellent communication skills, presenting complex technical concepts clearly and effectively. Proven ability to collaborate with internal teams and build strong client relationships. 
• Sales and Business Development: Demonstrated ability to generate leads, close deals, and grow the business. Experience in developing and executing sales strategies to expand market presence. 
• Project Management: Ability to manage multiple sales initiatives simultaneously, focusing on meeting deadlines and achieving targets. 
• Professional Development: Commitment to ongoing learning and professional growth in sales and technology. Active pursuit of industry trends and best practices. 
• Language Proficiency: Fluent in English, able to communicate effectively with technical and non-technical stakeholders. 

About Al-Futtaim Engineering & Technologies
Al-Futtaim Engineering & Technologies offers customers complete engineering and systems integration solutions. 
 
The Engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, Energy Management, Technology Infrastructure and Digital Transformation. 
 
The Technologies division provides complete business solutions to large, medium and small customers that include, contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services. 
 
These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.