Contact Potential Clients: Reach out to prospective students and their families to inform them about our football programs and services using provided scripts.
Engage and Inform: Answer questions regarding the academy, programs, schedules, and pricing, ensuring potential clients have all the information they need.
Understand Customer Needs: Ask questions to understand the specific requirements of potential clients and tailor the conversation to meet their needs.
Close Sales: Work towards achieving sales targets by converting inquiries into enrollments for football programs.
Database Management: Enter and update customer information in the database, ensuring accurate records of interactions and transactions.
Handle Inquiries and Complaints: Address any grievances or concerns raised by potential clients to maintain the academy’s reputation.
Support Marketing Efforts: Collaborate with the marketing team to provide feedback on customer interactions and suggest improvements for promotional strategies.
Track Performance: Keep records of calls, sales, and customer feedback to help assess the effectiveness of sales strategies.
Requirements
Communication Skills: Excellent verbal communication skills with the ability to engage customers effectively over the phone.
Sales Ability: Previous experience in sales or customer service is a plus, but not mandatory.
Organizational Skills: Ability to manage multiple tasks and maintain accurate records.
Adaptability: Willingness to learn about football programs and adapt to changing customer needs.
Team Player: Ability to work collaboratively within a team and support overall sales goals.
Education: High school diploma or currently pursuing a degree in business, marketing, sports management, or a related field.
BenefitsBenefits:
Gain hands-on experience in sales and customer engagement within the sports industry.
Opportunity to work in a dynamic environment with a passionate team.
Potential for future employment opportunities within the academy.
This internship is a great opportunity for individuals interested in sports and sales to develop their skills while contributing to the growth of our football academy
