1. Greet customers warmly and assist them in their inquiries.
2. Build and maintain strong customer relationships by understanding their needs and providing appropriate solutions.
3. Handle customer complaints and concerns efficiently, ensuring customer satisfaction.
Sales Activities:
1. Promote and sell company products/services to potential and existing customers.
2. Achieve daily, weekly, and monthly sales targets as assigned by the management.
3. Provide detailed information about products and services to help customers make informed decisions.
Lead Generation and Follow-up:
1. Generate leads through various channels such as calls, emails, and in-person meetings.
2. Follow up with potential customers and maintain an active sales pipeline.
Documentation and Reporting:
1. Maintain accurate records of customer interactions and sales transactions.
2. Prepare and submit sales reports regularly to management.
3. Record customer feedback and communicate suggestions for improving products or services.
Collaboration:
1. Work closely with the sales and marketing team to implement effective sales strategies.
2. Participate in team meetings and training sessions to stay updated with product knowledge and sales techniques.
