Sales Engineer (Presales role for MDR Services)

CNS (Computer Network Systems) is a technology company in the middle-east & has over 30 years of successful achievements and long-term partnerships with distinct customers across the region.

We are an IT distributor & our expertise are in Banking & Financial Service Insurance, Technology Enablement, IT Outsourcing, Cyber security, Digital Infrastructure, Hybrid Cloud, Digital Workplace, Customer Experience, Digital Transformation, and Block Chain.

We are a Part of the Ghobash Group of Companies, CNS spread across the region with offices in Abu Dhabi, Dubai, Oman, and Kuwait providing a holistic approach that covers all aspects of information communication technology system integration, consultancy, operation, managed services, and IT outsourcing.

CNS also has state-of-the-art network operation centers in Abu Dhabi and Dubai that develop in-house software and applications providing end-to-end solutions to our customers and partners.

Job Summary: 
The Sales Engineer is responsible for driving business growth by providing expert cybersecurity solutions to both new and existing customers. This role focuses on leveraging advanced cybersecurity platforms and MDR services to address client needs, while contributing to the development of strategic solutions. The position offers opportunities for professional growth in a collaborative environment, working closely with sales and technical teams to deliver high-quality outcomes.

Duties & Responsibilities:

• Collaborate with sales teams and customers to assess security needs, challenges, and priorities, crafting tailored solutions.
• Evangelize the company’s cybersecurity platforms and solutions to customers, stakeholders, and at industry events.
• Serve as a key advocate for MDR cybersecurity solutions, ensuring customer success through effective sales and proposal development.
• Partner with sales teams and strategic service provider [SMARTTECH247]  to develop winning proposals.
• Contribute to thought leadership and customer insights to advance the company’s cybersecurity expertise.

Minimum Qualification:

• Degree in Computer Engineering, Cybersecurity, or a related field.
• 3-5 years of experience in cybersecurity sales engineering or solutions architect roles.
• Strong verbal and written communication skills for client presentations and technical documentation.
• Excellent time management skills for handling multiple tasks effectively.
• Strong verbal presentation and negotiation skills.

Desired Qualification: 

• Additional certifications such as CISSP, CISM, or relevant cybersecurity credentials.
• Experience in designing and delivering cybersecurity solutions for large enterprises or complex environments.
• Proficiency in industry-leading cybersecurity tools and platforms.
• Strong negotiation and proposal development skills.
• Ability to collaborate effectively with cross-functional teams, including sales, product, and managed services.

• Strong English communication skills (written and verbal).
• Knowledge of operating systems (Windows, Linux, macOS, Android, iOS).
• Basic understanding of networking and security tools (firewalls, IDS/IPS).
• Ability to analyze and identify security risks.
• Good problem-solving and multitasking skills.
• Attention to detail and ability to document findings clearly.
• Knowledge of advanced threat detection and threat hunting.
• Familiarity with security scripting or automation (e.g., Python).
• Ability to handle incidents under pressure.
• Experience with cloud security tools (AWS, Azure).
• Strong teamwork and client communication skills.