الوصف الوظيفي
Sales Engineer - (Heavy Equipment Spare Parts & Service) - Dubai Sales & Marketing
Preparing and executing Customer coverage plan and meeting/visit schedules in the assigned territory Developing own sales mechanisms to sell spare parts & service utilizing available product information, O&M manuals, user requirement, field condition Visiting customer offices/ sites as per agreed schedules, demonstrating service and reporting the outcome to line manager Collecting, organizing, and sharing with line manager information on orders, potential customers, competitors, and any other market intelligence Creating, negotiating, and closing commercial agreements Coordinating with other team members (within business line and Service) and providing support towards timely service delivery Sharing information with internal sales, parts & commercial teams through ‘TEAMS’ communications Ensure that terms and conditions are agreed, delivery/invoicing/payment details are available and required documentation is prepared Keeping customer/order information up to date in CRM or other sales related ERP system or tracker Strive to exceed customer satisfaction through prompt response, good communication and building good relations with customer representatives Providing service sales forecast data to Service Manager Timely reporting – daily/weekly/monthly as per frequency and format decided by Service Manager Meet assigned sales targets and KPIs
Demonstrate commitment to company values
