Job Description:
The Sales Director is responsible for an assigned territory and/or portfolio of customer accounts, with high potential of development and/or significant existing footprint of NAVBLUE products and services solutions and/or featuring a list of strategic customers for NAVBLUE. This role is responsible for all commercial related activities, including but not limited to, new sales, growing
account revenue via up-selling and cross-selling and contract renewals. The Sales Director will lead and contribute to all selling related activity including prospecting, qualifying, account planning, account development strategy, consultative selling, contract negotiation and signature, handover to delivery, while abiding by the NAVBLUE standard operating procedures.
Responsibilities:
Within the designated territory and/or portfolio of customer accounts, achieve new sales revenue and renewals to meet or exceed personal targets/quotas, and achieve specific
business objectives as assigned by NAVBLUE management (e.g. new product launch customer, market share target in assigned territory for a specific product or a portfolio of products, …) The Sales Director objectives are set to have a significant impact on region’s business achievements.
Sales Director Responsibilities are to:
● Understand the customer’s flight operations processes, procedures, tools, systems and services, understand the priorities of customer needs and requests.
● Maintain expertise on NAVBLUE and partner products in order to help identify up- sell opportunities, and solve customer pains with NAVBLUE solutions, updating customers on new products and technology where appropriate.
● Build “High–Wide & Deep” relationships with decision makers and maintain an awareness of issues affecting customers.
● For a limited list of strategic accounts within the assigned territory and/or portfolio of customer accounts, establish and successfully implement a strategic account development plan, and set up efficient coordination with Airbus global account management team for the said account, if and where appropriate.
● Create new opportunities based on an in-depth understanding of market potential, specific customer requirements and company capabilities.
● Seek opportunities for increased revenue via up-selling and cross-selling
through additional product lines, features, and services.
● Manage contract renewals through effective negotiation of terms, conditions, pricing and commitments that enhance profitability and business relationship with customers.
● Develop commercial strategies, tactics, price target settings, and action plans to penetrate and grow awareness and sales of NAVBLUE’s solutions in the assigned territory and/or portfolio of customer accounts • Prepare and present clear, compelling and persuasive sales presentations.
● Effectively negotiate terms, conditions, pricing and commitments that enhance profitability and the business relationship.
● Be proficient in the use of NAVBLUE’s CRM tools and apply the sales process to maximize the return on key ratios for visits and proposals.
● Attend trade shows and user conferences as required.
● Assist Portfolio & Program organization and Marketing as required with reviewing specifications, determining priorities and liaising with potential customers.
● Coordinate between NAVBLUE internal customers as necessary to resolve
invoicing/account receivables problems, contract/pricing issues or any
commercial issues.
Education:
● Bachelor’s degree or equivalent experience
Experience:
● 7-10 years of complex sales/marketing experience
Knowledge, Skills, Demonstrated Capabilities & Competencies:
● Demonstrated knowledge of airline flight operations, or practical
experience in flight operations
● Demonstrated understanding of airline/aviation IT and application
software
● In-depth knowledge of airline industry
● Demonstrated excellent customer relationship management skills, strong written and
oral communication skills and strong listening skills.
● Project management and strategic account planning skills
● Achievement and results oriented
● Willingness to travel considerably as required
● Able to function and work independently and confidently
● Possess drive and perseverance to ensure all opportunities are uncovered and pursued
● Display strong entrepreneurial and mature spirit
● Highly independent and hands-on leader
● Effective team player in the organization
● Possess high level of energy and integrity
● Excellent communicator, articulate and persuasive
● Sales Force
Travel Required:
● Up to 70% Domestic and International
How to Apply:
Candidates who are interested in joining the NAVBLUE team are invited to submit their resume and cover letter, highlighting their work experiences and skills.
This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.
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