Sales and Customer Support

Job Description:

We are urgently seeking a motivated and dedicated Female Sales and Customer Support representative to join our team. The ideal candidate will be responsible for managing sales activities, providing exceptional customer support, and performing various administrative tasks. This role requires excellent communication skills, a customer-focused attitude, and the ability to work efficiently in a fast-paced environment.

Key Responsibilities:

• Handle inbound and outbound sales calls, emails, and live chats.
• Provide comprehensive information about our products and services to potential and existing customers.
• Process customer orders, manage billing inquiries, and handle complaints professionally.
• Maintain accurate records of customer interactions and transactions.
• Assist in the preparation of sales reports and presentations.
• Coordinate with other departments to resolve customer issues and improve service delivery.
• Support marketing initiatives and contribute to promotional activities.
• Perform general administrative tasks as required.