The job profile for this position is Sales Administration Associate Analyst, which is a Band 2 Senior Contributor Career Track Role.
Excited to grow your career?
We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!
Our people make all the difference in our success.
Cigna Healthcare is seeking a dedicated and dynamic UAE National for the role of Sales Support in Dubai. The ideal candidate will provide comprehensive support to the sales team, ensuring the smooth and efficient execution of sales operations. This role requires a proactive individual with strong organizational skills and a keen attention to detail.
Should be working from Monday to Friday, ideally in line with Dubai timings.
To manage quote requests and proposals from Excel Quote tool for all locations and for both SME and corporate team (direct and broker channel)
Mailbox management- Completion of allocated QR by end of day.
Working collaboratively within the support and broader sales team
Responding to underwriters, broker and client’s queries within TAT
Building trust/relationships with internal teams and brokers/clients
Product mastery
Contribute towards building and improvisation of internal processes and guidelines
Supporting sales team and enabling them to sell when they are away for meetings
Business awareness and prioritisation
Strong interpersonal skills with good verbal and written communication to internal and external clients.
Provide the highest levels of customer service, striving for first contact resolution, responding within given timelines written or verbal
Build relations with internal departments to ensure all resources are utilized to the benefit of the client/broker, working within the regional benefits and reaching out to relevant service teams where necessary
Work well in a team environment.
Efficiency and Accuracy
Handling objections – which usually happens on multiple brokers/channels
Proactiveness and taking accountability
UAE National only.
Education: Bachelor's degree in Business Administration, Marketing, or a related field.
Experience: Minimum of 2 years of experience in a sales support or administrative role, preferably within the healthcare industry.
Skills:
Excellent communication and interpersonal skills.
Strong organizational and multitasking abilities.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
Ability to work independently and as part of a team.
Attention to detail and a proactive approach to problem-solving.
Language: Proficiency in Arabic and English.
Please note that you must meet our posting guidelines to be eligible for consideration. Policy can be reviewed at this link.