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الوصف الوظيفي

Safety and Assurance Coordinator
Make a difference every day 


We are a multinational organisation with a global team of 50,000 colleagues. In the Middle East we operate in the Transport, Defence & Advisory sectors, delivering services in Asset Management, Customer Experience, Fire & Rescue and Air Navigation Services. We are innovators, committed to redesigning and improving public services to fulfil our purpose to impact a better future by "Bringing National Visions to Life".  
 
Your Opportunity  


We are looking to hire a Safety and Assurance Coordinator who will support the Contract operational teams, and Portfolio Safety Assurance Manager in assuring Safety and Assurance compliance within the contract. Reporting directly to the Contract Manager, the incumbent is expected to form an effective working relationship with other key personnel, becoming part of the operational management team.


The ideal candidate should have the ability to multi-task and manage various tasks, and good communication. Excellent organisation, time management and prioritizing skills. 


This role is part of our Safety team and will be based in our  Defence contract MELABS, Dubai  


Key Accountabilities 


  • Assist in implementing the Serco Management System (SMS) and IFS Integrated Management System (IMS) including policies, procedures and processes.
  • Make recommendations for improvement to the Management Systems to ensure compliance and document evidence of continual improvement supporting the ISO certifications
  • Supervise the implementation and maintenance of risk, quality, health, safety & environment management systems.
  • Supervise in the process of obtaining and maintaining external certification of the management systems to ISO 9001, ISO22000, HACCP, 14001, and 45001.
  • Report on progress regularly to the Portfolio and Sector management team
  • Schedule and manage compliance calendars, conducting audits and advising on areas of improvement.
  • Conduct investigations into unplanned events, identifying root cause and recommend actions to avoid reoccurrence.
  • Ensure the management of contractors, including a permit to work system, review and comment on specialist service provider risk assessments, method statements to ensure safe operations by contractors.
  • Coordinate and participate in toolbox talks, safety briefs and health & safety meetings.
  • Perform and carry out other duties as instructed by the Safety Assurance Manager or Contract Manager as required within the scope of the individuals’ competency and experience.
  • Manage the training needs analysis, competencies and deliver/ coordinate any required training including maintenance of accurate records & reporting.

Specific Requirements 


  • Minimum of 3 years’ experience in a similar position
  • Solid understanding of ISO 9001, 14001, HACCP, ISO 22000 and ISO 45001 standards
  • Internal Auditing Experience.
  • Food Safety and Hygiene Experience [advanced food hygiene certificate an advantage]
  • Personal integrity and personal values consistent with Serco’s governing principles.
  • Holder of a NEBOSH Certificate in occupational health and safety or similar IOSH qualification;
  • Degree qualified, Microbiology (preferred)
  • Valid ISO Internal Auditor Certification.
  • Sound computer and analytical skills
  • Ability to work in a team environment
  • Knowledge of FM working environments

What’s in it for you? 


At Serco, our core values drive everything we do, and we believe in fairly compensating our colleagues for the value they bring to our organization. We are proud to offer a total reward package at Serco which includes: 


  • Competitive monthly pay and allowances that are commensurate with the role and industry standards 
  • Comprehensive medical insurance coverage and life insurance, so our employees can feel secure in their health and financial wellbeing 
  • We recognize the importance of work-life balance, which is why we offer competitive leave benefits that exceed industry standards 
  • We offer an annual airfare allowance to support our expat colleagues to stay in touch and visit their loved ones 
  • We pride ourselves on providing a supportive work environment where we foster a positive Safety-First culture 
  • We care deeply about our colleagues' wellbeing and offer access to wellbeing programs and platforms to support their physical, mental, and emotional health. 
  • As a global organization, we offer a vast array of career paths for our employees to choose from. The scale and breadth of our organization provides our colleagues with opportunities for growth and variety in their career path, both regionally and globally. 

Join Us 


At Serco, we believe there is a place here for everyone. A place where you can bring your authentic self to work every day. Our workplace culture is one that embraces diversity and fosters equity, respect, and belonging for every individual. We are committed to equal employment opportunities and creating an inclusive environment that proudly celebrates the perspectives and backgrounds that each of our employees bring to work every day. 


Join Serco and be part of a values-driven organization that invests in the development and well-being of its employees and offers a rewarding and fulfilling career. 


Serco is committed to Equal Employment Opportunities and is committed to ensuring the safety of all of its employees through its Zero Harm initiative. Please visit www.serco.com/careers for more information.


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