RH OpenShift Platform Plus (OPP) - Consultant

SWATX is seeking an engineer to support the client environment, facilitating the client's adoption, ongoing improvement, and operation of the Red Hat OpenShift Container Platform (OCP) for a duration of six (6) months, extendable up to one (1) year.

Resident engineer responsibilities:

• One engineer will work on the client environment
• Level 1 support for troubleshooting and fixing issues
• On 8x5 mode during official working hours for 5 days/week
• Perform daily operation and administration tasks
• Perform configuration changes
• Apply patches and security updates
• Perform periodical Health Checks
• Support in backup and restore
• Deliver knowledge transfer session (monthly.
• Provide clear documentations to enable and educate Client team on Red Hat products and technologies

Overall Task list

• Daily operation and administration tasks
• Configuration changes
• Apply patches and security updates
• Perform periodical Health Checks
• Proactively identify and fix the issues
• Participate in fixing security and vulnerability issues
• Participate in Red Hat products upgrades
• Participate in Red Hat environment expansion
• Deliver Knowledge transfer sessions
• Communicate with Red Hat Global Support Services (GSS) and support in managing tickets
• Has access to delivery teams in different regions, Engineering BU, Subject matter experts and global support
• Help in Disaster Recovery drill tests
• Detailed Task List

OpenShift Container Platform

• Red Hat will provide engineers to support client with the configuration of OpenShift Container Platform, including:
• Providing advice, general knowledge transfer and configuration of Red Hat OpenShift
• Acting as the primary RedHat subject matter expert and point of contact for communication, accountability and escalation paths with the customer team.
• Support with day-2 operations, re-configuration, and planning customer’s Red Hat OpenShift operating environment,
• Support with providing Red Hat OpenShift performance tuning and optimization.
• Support with performing system diagnosis and resolution of customer Red Hat OpenShift related issues.
• Support with upgrades and patches installation
• Support with on-boarding of tenants on openshift clusters
• Support with the deployment of additional nodes

The engineer will support also in the following areas:

Patching

• update of operating systems on OpenShift nodes
• Update of OpenShift Container Platform components

Monitoring

• Perform cluster capacity analysis
• Cluster certificate expirations
• Access and consume Prometheus
• Analyze pod logs
• Node Management

Maintaining nodes list

• Adding nodes
• Deleting nodes
• Managing node labels
• Draining/evacuating nodes

Projects

• Modifying default project template
• Setting node selectors

Pods

• Listing, and inspecting pods
• Setting Pod Disruption Budgets (PDB)
• Configuring Critical Pods

Networking

• Setting network policies
• Configure External IPs
• Configure host ports
• Troubleshoot throughput issues
• Quotas

• Creating, viewing and removing quotas
• Configure quota synchronization period
• Pod scheduling

• Configure default scheduling policies
• Review Affinity and Anti-Affinity rules
• Configure eviction policies
• RBAC

• Creating, viewing and modifying users
• Managing user and group labels
• Configure and manage service accounts
• Image Management

• Image policies
• Image signing
• Image promotion
• Pruning images
• Backing up / Restoring
• Backing up Master Nodes
• Backing up Etcd
• Restoring a cluster
• Managing Security Context Constraints (SCC)

• List, examine, create and delete SCCs
• Update existing SCCs
• Grant access to the privileged SCC
• Add an SCC to a user, group or project
• Garbage collection
• Configure limits for garbage collection of dead containers
• Configure limits for image garbage collection
• Manage Certificates
• Monitor OpenShift certificate authority
• Manage master, worker, registry and router certificates
• Manage route certificates
• Deploy custom certificates
• Support With planning new containerization platform features and introduce them to other departments