Retail Assistant Store Manager

Core Responsibilities:

• Ensure together with the Store Manager that the Store consistently achieves or even exceeds sales, KPIs, and profitability goals through the effective use of short and long-term planning, expense control, sales and service
• Guarantee consistently high standards of customer experience within the Store in accordance with PUMA’s Brand Values and service standards
• Assume responsibility for accurately processing sales, exchange, refund transactions, and discounts at the cash desk while ensuring the adherence to Discount Policy & Procedures
• Assist the Store Manager in the training, development, and succession as well as in preparing and administering performance appraisals of the team
• Analyze customer profiles, buying trends, and competitive information to drive business together with the Store Manager
• Assume responsibility for Loss Prevention and operational compliance within the Store; Manage, achieve, and try to exceed all Inventory and Shrink goals; Oversee and manage physical inventory counts
• Assist the Store Manager in communicating, managing, and executing all Marketing initiatives and events

Education:

• University degree desirable

Experience:

• One to two years of management experience in a focused, customer service-oriented retail environment (preferably apparel/footwear) with results driven track record

 Capabilities:

• Proven ability to exceed sales targets
• Numerical accuracy
• Strong interpersonal, communication, and motivational skills
• Strong organizational and time management skills
• Ability to make good judgment and quick decisions
• Interest in innovation and change
• Leadership skills
• PC literacy, general MS Office knowledge including the use of Outlook, Excel, PowerPoint, Word and Internet
• Strong interpersonal, communication, and (self) motivational skills
• Customer service skills