Recruit, train, motivate and evaluates his/her team to ensure that the department has the necessary skill base and that staff are optimally motivated and enabled to maximize their potential and contribution to the company
Overview the food preparation/ presentation process, ensuring high quality items and conformity with the set standards and techniques of the brand’s food specifications
Review the prepared wastage sheet, sales report, logbook, requisition forms and submit them to the Operations Manager on a daily basis
Ensure the effective implementation of service standards, operational procedures as per the brand set guidelines, in addition to health and safety regulations
Review the monthly P&L providing explanation when necessary, as well as planning the monthly and daily sales objectives taking necessary measures to meet them
Greet customers when needed, guarantee them an excellent dinning experience and handle their complaints appropriately
Promote, negotiate and handle catering orders for banquets/receptions and ensure smooth operation of take away orders
Control the end of month inventory, monitor the food cost of the brand's outlet and review against the operation’s budget
Bachelor’s Degree or equivalent in Hospitality Management
5-6 years of experience in F&B Operations, out of which 3 years in a managerial role
