ob Description:
We are looking for an English/Arabic bilingual call center agent to join our team in Dubai. The ideal applicant should be customer-focused and possess excellent verbal and written communication skills in Arabic and English.
Responsibilities:
• Handling Incoming Leads: Communicate with customers, oversee all system interactions, and conduct regular follow-ups.
• Negotiations and Deal Closing: Make reservations and provide outstanding service during the negotiating process.
• Handling Recurring Reservations: Establish rapport with customers to guarantee recurring business.
• Tracking Market Trends: Observe trends and seasonal changes in the short-term rental market to maintain the competitiveness of our offers.
• Familiarity with short-term websites such as Booking.com, Airbnb, and others
Requirements:
• Minimum 1 year of call center experience (preferably in the holiday homes/real estate sector).
• Fluency in English and Arabic (both spoken and written).
• High ability to manage situation-solving skills
• Candidates available to join immediately.
Job Types: Full-time, Permanent
Pay: per month
Space & Place Living is a Holiday Homes operator registered under the Dubai tourism & Commerce Marketing (DTCM). We create new avenues for growth and simplify the vacation home rental process. Our goal is to offer our clients a comprehensive range of services for vacation or short-term rentals, similar to what hotels do. Space & Place Living Vacation Homes are committed to offering you excellent service, treating your unit like our own.