Reservation Agent

Responsibilities:

• Handle guest reservations professionally via phone, email, or online booking systems.
  
• Provide accurate information about venue services, events, and promotions.
  
• Manage guest seating arrangements to optimize the floor plan.
  
• Maintain accurate booking records and ensure effective communication with the team.
  
• Resolve guest inquiries and complaints in a timely manner.
  

Qualifications:

• Minimum 2 years of hospitality experience in the UAE.
  
• Familiarity with reservation systems like SevenRooms/OpenTable is a plus.
  
• Strong communication skills in English; bilingual preferred