Regional Reporting - Sales Steering & Training

Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969.  Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.

DHL Global Forwarding UAE has an opening for a Regional Reporting – Sales Steering & Training where you will achieve successful sales process and tools implementation in line with business strategy, sales objective and DGF policies and guidelines, be ensuring the implementation of the sales process and tools, also ensure the sales community is able to enhance customer experience, provide support and administrative support for overall sales development of DHL Global Forwarding Marketing & Sales function as well as implement sales training plans and processes to develop the capabilities, performance and potential of sales function in line with overall business and sales strategy, current and future business needs, Group guidelines and policies.  Join us now in connecting people and improving lives.

In this Regional Reporting – Sales Steering & Training position

• You will be the superuser for Salesforce application.
• You will conduct superuser trainings within the MEA Region and coach (onboard) country stakeholders.
• You will support global teams with the rollout, implementation, and training on sales tools such as Global Sales Incentive Scheme, Quoteshop, myDHLi, and Salesforce.
• You will develop and maintain data models and provide weekly reporting on sales KPI’s.
• You will perform data analysis, interpretation, and modeling to provide actionable insights by providing visually appealing reports and dashboards using Power BI and PowerPoint
• You will utilize advanced Excel features and macros to automate processes and improve efficiency.
• You will implement sales plans and processes in accordance with group guidelines.
• You will propose yearly sales budgets based on factors such as current pipeline, churn rates, and hit rates.
• You will provide market intelligence to the sales management team on key trade lanes, industry sectors, and other market requirements to enhance the economic and profitable selling of our services.
• You will design and execute regional sales campaigns to achieve yearly gross profit budgets, while continuously monitoring campaign performance.
• You will deliver sales training programs specific to the sales function and manage training calendars, track participation, and arrange administrative requirements for smooth delivery of training.
• You will suggest enhancements in training processes, tools, and standards to achieve best-in-class standards.
• You will build strong professional relationships across all departments within the organization.

Now, here’s what we need from you!

• Knowledge on project management
• Advanced knowledge of Excel
• Experience working with Salesforce
• Working knowledge of MS Access / SQL Server / VBA Programming is preferred

We offer:

• Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.
• Possible further career development
• Competitive salary

Why join DHL Global Forwarding?

We are part of DHL Group, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html

Our TOP EMPLOYER prestigious certification attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2025. 

We aspire to become the undisputed leader in our industry, when people think of forwarding; we want them to think DGF because we have:

• The largest global network with more than 30,000 passionate employees
• The most efficient processes and fastest response times
• The best solutions and best customer service

Our Vision: The Logistics Company for the World.

Our Mission: Excellence. Simply Delivered.
Our Purpose: Connecting People, improving lives.
Our Values: Respect & Results
Our Goals: Employer, Provider, and Investment of Choice, Living Responsibility

DHL Global Forwarding is an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.