Implement strategies in respect of the delivery of operations to properties under management.
Coordinate and monitor performance and implement improvements of all soft and hard services.
Forecast annual budget for properties under the management and work within to improve profitability.
Reduce operations cost of properties managed.
Calculate and compare costs of required services or purchases to achieve maximum value for money.
Ensure safety regulations are adhered to in properties and conduct frequent safety inspections and quality in respect of health and safety regulations.
Ensure that properties are at all time maintained and functional and appealing to the liaising market.
Directing and planning essential central services of properties such as reception, security, maintenance, archiving, cleaning, waste disposal and recycling when adopted.
Schedule properties maintenance on annual basis and when needed.
Determine properties investment values for new acquisitions and identify a good investment by investigating availability and suitability when necessary
Ensure and maintain 100% occupancy rate
Produce tenders, RFP and contracts for the provision of services and material to properties to ensure financial goals and quality of service.
Negotiate contract terms, and liaise with contractors post appointment and manage their contracts.
Project manage and supervise work of contractors on various properties until satisfactory completion and follow ups on deficiencies.
Supervise staff of contractors assigned and staff working within facilities reporting to operation, monitor their performance and implement improvements to ensure quality services.
Ensure effective and respectful response to tenants technical concern and resolve their issues.
Prepare and submit reports on operation of various properties on monthly basis.
Responding appropriately to emergencies on urgent issues as they arise.
Maintain an assets system in various properties, including furniture and equipment.
Competencies
Interpersonal and Communication Skills
Networking and Relationship Building
Stakeholders Management
Planning and Organizing
Project Management
Basic Financial Management
Basic Contracts Management
Qualifications and Experience
Graduation in any engineering discipline, preferably Electrical, Mechanical or Civil preferably Certified Facility Manager (CFM) credential, or equivalent
Min 8 years in Facilities Management environment
Sound technical knowledge of building systems, concepts and regulations
Knowledge of Facilities Management scope and areas of expertise
Applied knowledge of the common office and CAD software
