Location: Dubai, United Arab EmiratesThales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billons of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30,000 organizations already rely on us to verify the identities of people and things, grant access to digital services, analyze vast quantities of information and encrypt data to make the connected world more secure.Thales has built a presence in the United Arab Emirates for over 35 years, and today has over 300 employees. Thales in the UAE is part of our Middle East business that has 1,800 people across Egypt, Iraq, Kuwait, KSA, Lebanon, Oman, Pakistan, Qatar and UAE. Together we delivered technology for the Dubai metro, the longest driverless metro network in the world and a fare collection system that processes up to 250,000 transactions per day. We make UAE a safer place by providing secure electronic payment solutions, cyber security systems and communications as well as security systems for Dubai International Airport and air traffic management and navigation systems for Abu Dhabi’s airport.
Job Profile:
- As a Project Manager within the Platforms Services & Delivery team you will ensure that a project is completed on time and will deliver solutions that meet both customers’ requirements and our commitments. Your role will directly contribute to internal and external customer satisfaction which is key for business growth.
Job Responsibilities:
- Drive the project to ensure customer satisfaction by meeting deadlines, quality specifications and project profitability, and lead customer interactions for the project.
- Deliver solutions that are cost effective, easy to operate and generate value.
- Provide visibility of the project progress, obtain the necessary resources and identify and resolve issues; and manage the financial aspects of projects including costs and revenue.
- Manage project risks and related action plans.
- Manage change requests and identify new business opportunities.
- Maintain communications with stakeholders and the project organization: Solution Manager, Project Delivery team, Technical Leaders, Support & Maintenance team.
- Responsible for the change management of the project (organize and lead the bug reviews to determine the priority of bug fixing in line with the Customer’s priorities).
- Responsible for validating the Project Execution baseline prepared with the support of the SEM prior to submitting it to the Supervisory Authority for final approval during the Launch Review, and to maintain this Project Execution baseline throughout the project lifecycle.
- Responsible for the Project Kick-off meeting.
- Responsible for Project Reviews as defined in Manage Project Process.
- Responsible for obtaining the Customer Acceptance of the delivered solution. Responsible for the Closure Review.
- Responsible for the collection of Lessons Learned from the project. Responsible for the preparation and update of a log document to chronologically collect the events that happen during the project and that can support future claims.
- Responsible to provide a reporting to the Senior Management (Supervisory Authority) through a dashboard encompassing all the necessary information to understand the progress made to date on the overall project activities and the forecasts about the activities which have to be performed until project completion.
Knowledge, Skills, and Experience:
- At least 5 years’ experience in project management (specification, design and team), in the software development or service operation industry.
- You must have Certification in PMI/PMP or PRINCE2 Practitioner
- Engineering Degree or master’s degree in computer science or computer engineering.
- Fluent in English and Arabic.
- Ability to learn our product and service offers’ use cases and eco-systems and understand how our solutions work and how they are delivered; the ability to manage scope and requirements autonomously, build a project plan, monitor the project status, manage the customer relationship and project costs and use Microsoft Project.
- Good organizational, analytical and communication skills; who is a problem-solver and team-builder, able to inspire a shared vision and delegate tasks with a high level of integrity, able to work in a fast-paced environment; who is quick learner and self-starter.
- We are looking for someone who is able to travel in case needed.
- Able to travel in case needed.
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At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working. Great journeys start here, apply now!
