Product Information Manager

Overview of the role:

Highly organized and detail-oriented Product Information Manager to oversee the management of our product information and digital assets. This role is critical in ensuring accurate, consistent, and up-to-date product data is available for our ecommerce platform and other channels. The ideal candidate will have a proven track record in managing large datasets, implementing PIM and DAM systems, and leading teams of translators and copywriters.

What you will do: -

Description of Accountability:

• PIM System Management: Oversee the implementation and optimization of the PIM system to efficiently manage product information, attributes, and hierarchies. 
• Product Information Management: Ensure the accuracy, consistency, and completeness of product information across all channels, including ecommerce. 
• Translation Management: Lead a team of translators to deliver high-quality translations of product information in multiple languages. 
• Digital Asset Management: Manage the DAM system, ensuring efficient storage, organization, and retrieval of digital assets. 
• Vendor Management: Build and maintain strong relationships with solution providers, define requirements, and enforce training and best practices. 
• Team Leadership: Manage and develop a team of translators and copywriters, providing guidance, training, and performance feedback. 
• Performance Management: Monitor key performance indicators (KPIs) related to cost, SLA, and delivery timelines. Optimize workload and leverage AI to improve efficiency and reduce costs. 
• Process Improvement: Continuously identify opportunities to improve product information processes and workflows. 
• Cross-functional Collaboration: Work closely with marketing, sales, and other departments to ensure product information needs are met.