Analyze existing business processes and workflows to identify inefficiencies and areas for improvement.
Develop and implement process improvement strategies using different methods keeping it simple and effective.
Monitor and measure the impact of process changes to ensure they achieve desired outcomes for each function.
Have a clear understanding on the interdependency of the various process connections.
Ensure no duplication of data flow
Functional head or Stakeholder engagement
Collaborate with cross-functional teams to gather input and ensure alignment with process improvement initiatives.
Engage with stakeholders to understand their needs and incorporate feedback into process improvement plans.
Engage and provide regular feedback to the functional head of the Line on changes and new thoughts for improvement
Compliance & Standards:
Ensure that process improvements comply with relevant regulations, standards, and organizational policies.
Liaise with legal team to ensure there are no deviations to regulations and extend to each country's statutory requirements
Maintain documentation and records related to process changes and improvements.
Foster a culture of continuous improvement by mentoring and guiding employees in process improvement techniques
Training and Development
Actively involve with the Business application team for various trainings at Line and field offices.
Requirements:
Engineering, Information Systems, or a related field. A Masters degree or MBA is preferred.
Minimum of 7 years of experience in process improvement, ERP implementation, or related roles, with a proven track record of driving process excellence.
Strong knowledge of ERP systems & Process Excellence (e.g., SAP, Oracle) and their functionalities.
Experience with Lean, Six Sigma (Black Belt), or other process improvement methodologies; PMP certifications are a plus.
Excellent analytical and problem-solving skills, with the ability to interpret data and make data-driven decisions.
Strong interpersonal and communication skills, with the ability to influence and engage stakeholders at all levels.
Proven project management skills, with experience leading cross-functional teams.
Ability to work in a fast-paced environment and manage multiple projects simultaneously.
