Job Description:Details of the Division and Team:
- Onboarding Specialist is a key first line of defense within a business line from a service and risk management perspective.
- Supports the Wealth Management business for Middle East Africa, Global South Asia and the Business Management team.
- The role holder will work closely with the team of Business Heads, Client Advisors [CAs]/Relationship Managers (RM), Business Management Team.
- The position will support the Business Management team in client onboarding, MIS reporting and other Business Management activities.
What we will offer you:
A healthy, engaged and well-supported workforce is better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That’s why we are committed to providing an environment with your development and wellbeing at its center.
You can expect:
- Life Insurance
- Accidental Death Insurance
- Permanent Partial Disability Insurance
- Private Medical Insurance for you, your spouse and dependent children
- Flexible working arrangements
- 30 days of annual paid leave, plus public holiday & Flexible Working Arrangement
- DB contributions to DIFC Employee Workplace Savings (DEWS)
Your key responsibilities:
Client Onboarding and KYC Reviews
- Responsible for on-boarding new clients and support periodic review of existing clients in a high quality and timely manner. Will be responsible for end to end client onboarding wherein they will do the following;
- Check for documentation completion as required by Booking Centers.
- Support the RM in providing correct account opening forms to be signed by the client.
- Addressing any client queries related to account opening.
- Review the KYC provided by the RM, ensure that the information provided is of the required standards, conduct required searches as prescribed by the Know Your Client Procedures and Enter Source of Wealth (SoW) provided by the RM in the Onboarding tool.
- Liaising with Booking Centers on their queries on the account opening documentation submitted to them
- Following up with relevant stakeholders at Booking Centers to ensure that accounts are opened within a timely manner.
- Liaise with relevant stake holders for all exceptional approvals for opening an account if any.
- Tracking of all new onboardings and escalation of new onboarding to relevant stake holders if timelines are not met.
- Liaise effectively with client-facing teams; provide strategic guidance as needed around client documentation, account opening policies, and KYC/AML standards.
- Conduct full due diligence with respect to new and existing relationships for the enforcement of controls associated with Know Your Client (KYC) governing documentation for various account types – individuals, legal entities and Anti Money Laundering (AML) regulatory requirements.
- Conducting research on new and existing clients, obtaining information from public sources, screening natural persons/entity names against sanctions, adverse news and politically exposed person lists as per the policy and procedure.
- Collect and verify/corroborate KYC/AML related documentation to perform required regulatory screening. Escalate due-diligence findings to Senior Management and Compliance where applicable.
- Central point of contact for the Front Office and internal stakeholders including Senior Management (Documentation Unit, AML Compliance, Legal and Middle Office Operations) concerning client on-boarding queries and status updates until final client adoption locally and at the Booking Centre.
- Preparation of comprehensive account opening pack for Business/Compliance sign offs.
- Tracking, updating and communicating KYC reviews to relevant RMs
- Ensure that KYC reviews are signed off in a timely manner and risk rating between Booking Centers and DIFC are aligned.
MIS & Account maintenance
- Handle/oversight of account maintenance activities, – passport expiry, and documentation deferral tracking until resolution.
- Maintain DB DIFC Client base with on boarding details.
- Assist Business Manager in documentation, adoption and execution of various operational processes to ensure uniformity in WM.
- Assist Business Manager in Prudential Reporting and Reconciliation of client list with booking centers on a quarterly basis.
- Back up responsibility in absence of Business Analyst/Manager.
- Remain current and thorough on operational processes, services and Firm’s systems/applications as applicable in DB DIFC.
- Ensure adequate support is rendered during regulatory and internal audits.
- Complete remediation/other projects within the stipulated deadlines.
- Highlight any suspicious activity to Head of Business/Business Manager/Office Manager in a timely manner.
Your skills and experience:
- Bachelor’s Degree with a background in Finance. Should be able to understand financial statements and analyze them
- Arabic knowledge (at least reading) would be an added advantage.
- Good communication skills – both verbal and written.
- At least 3 year experience in Client Onboarding support within Wealth Management Division and preferably in DIFC dealing with multiple Booking Centers.
- Strong Microsoft Office Skills especially Excel and PowerPoint.
- Should be assertive, analytical, organized and flexible.
How we’ll support you:
- Flexible working to assist you balance your personal priorities
- Coaching and support from experts in your team
- A culture of continuous learning to aid progression
- A range of flexible benefits that you can tailor to suit your needs
- Training and development to help you excel in your career
About us and our teams:
Deutsche Bank is the leading German bank with strong European roots and a global network. click here to see what we do.
Deutsche Bank & Diversity
Our values define the working environment we strive to create – diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer.
With that, we extend a warm welcome to candidates with disabilities to apply.
Our Bank is committed to ensuring equal opportunities and will facilitate a productive and harmonious work environment for all.
We encourage talented individuals seeking a professional setting that values and accommodates diverse capabilities to submit their applications and be part of our shared commitment to fostering inclusiveness.
We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.
Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.
We welcome applications from all people and promote a positive, fair and inclusive work environment.
