· Handle multiple sea and air shipments end to end at the same time
· Provides spot quotations and closes contracts.
· Ability to handle both LCL and FCL shipments and hazardous.
· Submit shipping instructions timely and accurately.
· Arranging for DO and B/L collection.
· Ensure documents are timely sent to customers for customs purposes.
· Understand all shipping incoterms for freight shipments.
· Coordinates all warehousing and logistics activities with the logistics team to meet customers' project deadlines and targets.
· Ensure timely movement and delivery of freight to customers.
· Ensure accurate and timely data entry into our operating system.
· Complete job costing and billing.
· Provides support to the sales team for customer development and maintenance.
· Applies knowledge of Freight Forwarding and freight structure and operations to resolve problems, make decisions and achieve business objectives.
· Track and trace shipments and provide customers with daily or weekly tracking reports as required.
· Ensure accurate and timely client invoicing.
· Understand department process flow, constantly looking for areas of improved efficiency.
· Contribute to maintaining strong relationships with suppliers (airlines, shipping lines).
minimum of 3 years of experience