About Us
At Holiday Inn® Hotels & Resorts, our job is to bring the joy of travel to everyone. That’s where you come in. We look for people who are friendly, welcoming and full of life; people who are always finding ways to make every guest’s experience an enjoyable one. When you’re part of the Holiday Inn Hotels & Resorts brand you’re more than just a job title.
Holiday Inn Abu Dhabi is looking for an efficient and team-oriented Plumber to join our dynamic team! Holiday Inn is the first of its brand in Abu Dhabi, featuring 203 modern and stylish rooms and a wide variety of food & beverage outlets. Indulge in a variety of International flavors at the Silk Route Café. For a lively night out, hit the Thirty 1st Bar & Lounge with amazing views of the Abu Dhabi skyline. Visit Hubbly Bubbly, our shisha café, for a traditional Arabic experience under the stars. Stock Burger Co. is a new casual dining concept defined by a perfect and always appealing pairing: premium burgers, craft brew, and all, in addition to meeting rooms and banqueting facilities.
What’s the job?
Under the general direction of the Engineering Supervisor and/or Shift Leader, and within the limits of established hotel’s policies and procedures, ensures that all the Engineering & Maintenance issues are in line and preventive maintenance is performed in order for the Hotels equipment to be operated with maximum efficiency to achieve guest satisfaction.
A little taste of your day-to-day:
- Follow all company safety, security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials.
- Respond and attend to guest repair requests, communicate with guests to resolve maintenance issues.
- Display proficiency the following categories, above average skills in the following categories and basic skills in the remaining categories: plumbing, boilers, and swimming pool.
- Use the Lockout / Tag out system before performing any maintenance work.
- Installs, repairs, and maintains chilled water, heat, water, gas, drainage, sewage, and other plumbing systems.
- Inspects joints, valves, pumps, boilers, sinks, tanks, valves, and other plumbing system components to locate malfunctions, and repairs or replaces when necessary.
- Performs preventative maintenance work as required.
- Performs boiler’s frequent inspection checks and regular maintenance on boiler systems, related valves, gauges, piping, and other equipment, Record daily gas readings, feed water tests, and other test results.
- Assist with the implementation of the hotel’s preventive maintenance system and repair log system
- Prioritize work in line with guest requests and management priorities
- Inform superior of the status of repairs and pending costs and indicate when it would be reasonable to consider replacement
- Record daily service work, including maintaining individual replacement costs along with time
- Keep all boiler rooms, related facilities, and work areas clean and always organized.
- Diagnoses, repairs, and maintains public swimming pools, water systems, filter systems, pumps, and playground equipment, maintain the proper chemical balance for the pool.
- Have complete understanding of the policy relating to fire, safety, and health
People:
- Comply with Hotel Rules and Regulations and provisions contained in the Employment Handbook
- Comply with Company Grooming Standards
- Comply with Time and Attendance Policies
- Actively participate in training and development programs and maximize opportunities for self-development
Great Experience:
- Demonstrate service attributes in accordance with industry expectations and company standards including:
- Being attentive to Guests
- Accurately and promptly fulfilling Guests requests
- Anticipate Guests needs
- Maintain a high level of knowledge which affects the Guest experience
- Demonstrating a ‘service’ attitude
- Taking appropriate action to resolve guest complaints
- Appreciate the dynamic nature of the Hotel industry and extend these service attributes to all internal customers
Responsible Business:
- Efficient and effective use of recycling methods
- Demonstrate understanding and awareness of all policies and procedures relating to Health, Hygiene and Fire Life Safety
- Familiarize himself with emergency and evacuation procedures
- Ensure all security incidents, accidents and near misses are always logged in a timely manner and brought to the attention of the Line Manager
Accountabilities
- This role is to ensure all Engineering & Maintenance issues are in line and make sure guest satisfaction in high level
What we need from you
To execute the position of Plumber, the candidate must meet the legal requirements to work in the UAE. Ideally, the candidate must have the required qualifications, technical skills and experience in a similar role in hotels with proven results and includes the following:
- Some college or advanced vocational training
- Four years’ experience in general building maintenance and/or construction or equivalent combination of education and experience
- Specialised expertise in plumbing, electrical, mechanical, and carpentry fields
- Level 3 EPA Certification, HVAC and refrigeration certificate, licensed plumber and/or journeyman status for electrician and carpenter may be required
- Hotel experience preferred
- Professional certification and licence if required by law
The candidate will have the ability to satisfactorily communicate in English with guests, management and co-workers to their understanding. They must have the ability to work collaboratively in a team, strong attention to detail, organizational skills, and effective time management. Ability to work in a fast-paced environment and prioritize workload; High grooming standards – wear your uniform with pride and adhere to personal grooming and hygiene standards; and flexibility to work a 6-day rotating roster – overnight, weekend and public holiday shifts are all part of the job.
What we offer
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including free duty meals, health insurance, accommodation, uniform, impressive room discounts and some of the best training in the business.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work.
Go on - show us how your passion and personality are the perfect fit to deliver memorable experiences to our guests.
We are an equal opportunity employer. This policy applies to all terms and conditions of employment.
