Roche fosters diversity, equity and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding people’s varied healthcare needs. Together, we embrace individuality and share a passion for exceptional care. Join Roche, where every voice matters.
By concentrating on healthcare’s toughest challenges, we’ve been able to make many major breakthroughs, improving lives around the world. But there’s still work to be done.
The Opportunity
We are seeking a Patient Journey Partner (PJP) to join our team.
The Patient Journey Partner (PJP) is at the center of the new Roche organization, turning upside down the role we play in society - from mostly offering world-class medicines towards much more partnering, innovating and leading generative disruption. By doing so the PJP will be directly accountable to deliver better outcomes for patients, their community, the ecosystem and the organisation, faster.
The PJP is an empowered leader and the local face of Roche. She or he partners closely with all stakeholders directly touching the patient journey (in a given therapeutic or disease area), gaining a deep understanding of their needs in order to connect Roche’s capabilities to co-create meaningful solutions.
This role is locally embedded in the ecosystem, it is an integrated role, functionally agnostic, (i.e. it does not fit into the traditional concepts of Commercial/Sales or Medical Affairs)
It has no profitability, sales objectives or incentives
Your Impact
The PJP is a senior level role within the affiliate, who has decision making authority to request resources of Roche (both within the affiliate and broader network) in order to have improved impact on the patient journey
The PJP focuses on the importance of bringing the outside in, working with partners to uncover all potential opportunities to transform outcomes for patients, faster. They also bring the inside out, to bring Roche expertise, science and knowledge to the ecosystem.
Acts as trusted partner and is the primary (but non-exclusive) point of contact between stakeholders and Roche; the PJP shares the patient and stakeholder community needs internally, prioritizes and secures resources, and drives solutions that deliver outcomes faster.
Partners with patient journey stakeholders to remove roadblocks and unlock possibilities to deliver value for patients and the community.
Stewards Roche’s products through their lifecycle and supports their appropriate use, which includes sharing their merits with HCPs in a truthful and balanced manner.
By overseeing the patient journey in its entirety, the PJP acts as a system thinker with the ability to identify shared purpose among stakeholders and leverages this to co-create solutions with stakeholders in the ecosystem.
The role is empowered to pull in expertise and resources locally and from the network as needed, including in collaboration with other PJPs.
Ensuring great experiences whenever stakeholders in the ecosystem engage with Roche employees, products and services.
Who you are
You possess a university degree in a scientific, economic, or business field; an advanced degree in life sciences or an MBA is a plus.
You have a proven track record in leading cross-functional teams, formulating strategies, and orchestrating execution, with experience partnering with patient advocacy groups (PAGs) being highly desirable.
You demonstrate strong business expertise, particularly in commercialization, medical affairs, and customer experience excellence, and have experience with agile ways of working.
You excel in stakeholder engagement, including partnering with therapeutic area experts (TAEs) and organizations, with excellent collaboration and communication skills.
You possess deep knowledge of patient journeys and treatments in defined disease areas, enabling meaningful engagement with specialists and external stakeholders.
You are skilled at leveraging digital tools and innovation methodologies to enhance outcomes and create scalable value.
You demonstrate a growth mindset, entrepreneurial spirit, and a commitment to acting with integrity while navigating complexity and making bold, value-driven decisions.
You are fluent in the local language and proficient in English, enabling seamless collaboration across the Roche global enterprise.
At Roche, more than 100,000 people across 100 countries are pushing back the frontiers of healthcare. Working together, we’ve become one of the world’s leading research-focused healthcare groups. Our success is built on innovation, curiosity and diversity.
Roche is an Equal Opportunity Employer.