الوصف الوظيفي

To greet visitors and patients, determine their needs and guide them accordingly
To answer queries and to provide information directly to the person or on the telephone
To carry out relevant tasks & assignments as required and requested by immediate supervisor/management
Maintain a cordial liaison with Doctors, Nurses & other staff in order to create a harmonious and pleasant work atmosphere in the Clinic
Book appointments and follow up appointments according to the patient request
Quote for products and services
Ensure proper cleanness of the reception with an adequate supplies/stationary items
Ensure appointment schedules are adhered to with minimal or no waiting times
Call patients as soon as the information is given that doctor will be late or has an emergency case and appointment to be rescheduled accordingly
Frequent inspection for the managing and cleanliness of the lobby, reception, concierge and Clinic entrance.
Handle patient complaint in a timely manner, takes notes and seeks superiors assistance if the complaint cannot be solved within the department
To report on time to the shift and be flexible to move to another area if needed. Shall be flexible to change duty timing based on organization need.
Update the shift checklist and make sure that all the tasks are completed
Follow up on all the pending cancellations of registrations
Be updated about the accepted insurance cards in the Clinic

لقد تجاوزت الحد الأقصى لعدد التنبيهات الوظيفية المسموح بإضافتها والذي يبلغ 15. يرجى حذف إحدى التنبيهات الوظيفية الحالية لإضافة تنبيه جديد

تم إنشاء تنبيه للوظائف المماثلة بنجاح. يمكنك إدارة التنبيهات عبر الذهاب إلى الإعدادات.

تم إلغاء تفعيل تنبيه الوظائف المماثلة بنجاح. يمكنك إدارة التنبيهات عبر الذهاب إلى الإعدادات.

Patient Care Coordinator - UAEN