Patient Care Coordinator

Job Title: Patient Coordinator – Aesthetic Clinic

We are looking for a Patient Coordinator to join our aesthetic clinic. The ideal candidate will have excellent customer service skills, the ability to manage appointments efficiently, and experience in a clinic, medical center, or aesthetic facility.

Responsibilities

• Greet and assist patients, ensuring a smooth and welcoming experience
• Schedule and manage patient appointments efficiently
• Provide information about treatments, procedures, and clinic services
• Coordinate with doctors, nurses, and therapists to ensure seamless patient care
• Handle patient inquiries via phone, WhatsApp, and email
• Maintain accurate patient records and update the database
• Assist in payment processing and insurance documentation if required

Requirements

• Previous experience as a Patient Coordinator, Receptionist, or Customer Service Representative in a clinic or medical center
• Strong communication and interpersonal skills
• Ability to multitask and work in a fast-paced environment
• Fluency in English (Arabic is an advantage)
• Knowledge of clinic management systems is a plus