Configure and maintain patching tools (primarily using Ivanti Security Control and secondarily using MECM/ManageEngine Patch Manager Plus) to ensure optimal performance and functionality.
Design and implement patch management processes and workflows, adhering to industry best practices.
Collaborate with cross-functional teams, including system administrators, security teams, and application owners, to determine patch requirements and deployment schedules.
Assess and prioritize patches based on severity, criticality, and system dependencies.
Develop and implement patch deployment strategies for different types of assets, including servers, workstations, and applications.
Test and validate patches in lab environments before deployment to production systems.
Monitor patch compliance levels and perform regular audits to ensure adherence to patch management policies and standards.
Troubleshoot and resolve patch deployment issues, working closely with technical support teams and vendors when necessary.
Stay up to date with emerging threats, vulnerabilities, and security best practices related to patch management.
Provide recommendations for improving the patch management process, including automation, reporting, and monitoring capabilities.
Create and maintain comprehensive documentation, including standard operating procedures and technical specifications.
Technical Skills and Qualifications:
Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience).
Proven experience as a Patch Solution Administrator or in a similar patch management role.
In-depth knowledge of patching tools such as Ivanti Security Control, ManageEngine Patch Manager Plus.
Proficient in Linux systems, with hands-on experience across various distributions such as red hat, Suse Linux, CentOS, Oracle, etc, demonstrating versatile skills and adeptness in system administration, configuration, and troubleshooting.
Strong understanding of patch management best practices and methodologies.
Experience in configuring and optimizing patch management solutions for large-scale environments.
Familiarity with security vulnerabilities, exploits, and common attack vectors.
Proficiency in scripting languages (e.g., PowerShell, VBScript, Bash Script, Shell Script) for automation and reporting.
Strong analytical and problem-solving skills, with the ability to troubleshoot complex patching issues.
Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
Relevant certifications (e.g., Microsoft Certified: Modern Desktop Administrator, Red Hat Certified System Administrator (RHCSA), Certified Ivanti Administrator) are a plus.
