Manage and lead the day-to-day operations of the company’s Parts
Distribution Centre and logistics providers in accordance with company policies
and the parent company’s set targets.
Closely monitor and the steer the development of company’s Logistic Cost
of Sales in order to maximize aftersales profitability.
Lead contract negotiations with all key service providers with a focus
on maximizing the company’s profitability whilst safeguarding service levels to the
Dealer network.
Implement and drive the company’s Accident Management strategy focusing
on increasing customer retention, thus maximizing Dealer / NSC profitability.
Develop additional parts sales via effective After Sales programs
implementation (Trade Parts Strategy, consumables).
Support the Brand AS Teams with detailed parts analysis on an ad hoc
basis to which includes validation of parts related business cases (SOPEX).
Monitoring, steering and reporting of GCC and Levant market regulatory
requirements to both Parent Company’s brand and the company’s Brand / Group
MD’s.
Ensure that both Brands vehicles technically confirm with the associated
localized laws and regulatory requirements.
Assist the factories with the “4 eye principle” and level 2 sample
checks based on our local market requirements. In case of identified
non-compliance, we have to inform the parent company and also dealers to
implement sales stops.
KEY RESULTS/ACCOUNTABILITIES EXPECTED FROM THE
ROLE:
To manage the total Parts & Accessory business operations within the
authorized dealer/ importer network and contribute and achieve the company’s
overall objectives of growth, profitability and excellence in customer service.
Manage the relationship with the 3rd party logistics supplier to ensure
efficient and effective service levels and profitability.
Managing all areas of the parts operations & logistics division
including regional parts pricing, Dealer Care Inventory control, Cost of
Logistics control, Warehouse, Logistics Partners, Customs, Export/Import Costs
and Regulations from Europe and within the GCC.
Ensure the company remains compliant with each of the market’s complex
local laws and customs regulations.
Investigate and propose potential cost benefits resulting from
synergetic collaborations with other company’s Group Brands.
Further expansion of the Dealer Consultancy program that focuses on
increasing the dealer’s operational excellence whilst increasing both Dealer
& NSC profitability.
Management of the company’s Genuine Engine Oil Program, focusing on
maximizing market penetration, increasing customer satisfaction while maximizing
company’s bottom line profit.
Develop business relationships with bodyshop industry stakeholders
including Insurance companies, repairers and suppliers to support the company’s
Accident Management strategy.
Develop business intelligence tools and digitized reporting solutions
that allow the Brand After Sales teams and the Dealer network greater access to
parts data with the ability to conduct in-depth analysis.
Identify and obtain new & amended market regulatory requirements.
Coordinate translation and interpretation of market regulatory
requirements (if required).
Communicate new and amended regulations to the parent company (market
regulatory cluster) and within the company.
Liaison between the parent company and Authorities in terms of
clarification of existing / future regulations.
Monthly status report to the parent company ETB’s.
Updating and publishing the “Legislative Forecasts” list for the parent
company ETBs.
Compile a report on the region’s regulatory environment twice a year.
Actively steer Governmental regulation in favor of the company brands
and other OEM’s represented within the Middle East and Levant Region.
Promote the company group technologies such as electrification ensuring
adequate legislation allows for the corresponding infrastructure.
Represent the company group in regulatory meetings with the government bodies.
Attendance in bi-yearly homologation meeting with Germany.
Alignment meetings with PME and updates to the company brands.
PREFERRED QUALIFICATIONS AND CHARACTERISTICS:
Bachelor's and Master's Degree in Business, Automotive, Engineering,
Intelligence, Technical, Marketing, Business/Administration, Management.
Minimum requirement of 10 years’ experience within the parts industry,
including knowledge of dealership operations plus 5 years’ experience within
the wholesale distributor environment, plus minimum 2 years team management
experience.
Professional presentation & the ability to communicate at top
management level is a prime consideration, together with Team, Parts and
Inventory management experience.
An additional qualification or Diploma in Business Management or
Marketing will be considered advantageous.
Ability to conceptualize and manage at a strategic level.
