الوصف الوظيفي
DescriptionIn this role, you will oversee operations for three branches based in Dubai headquarters and travel to Qatar as needed to support successful operations.Role & Responsibilities: Ensure Efficiency: Oversee all studio operations, enforce policies, supervise cleanliness, stock supply & product availability, and drive improvements in operational KPIs. Deliver Excellence: Lead by example, support the team in challenging situations, coach for KPI achievement, and ensure exceptional client satisfaction through direct engagement and feedback analysis, resolve any issue on the spot. Achieve Sales Targets: Inspire and motivate the team to meet sales KPIs, balance targets across sessions, and develop strategies and plans to boost performance and drive revenue. Develop Talent: Motivate and develop the team through coaching and training, manage performance, and ensure effective recruitment and succession planning in collaboration with HR. Drive Performance: Support the General Manager with market insights, analyze KPIs, develop strategies for sales and product performance, prepare detailed business reports, manage budgets, forecasts, and cost control measures.
