The Operations Manager will be responsible for overseeing all operational aspects of the organization, including marketing, student recruitment, operations and overall business management. This role requires a strategic thinker with a passion for education and a proven track record in operations and international student counselling. This will be achieved through working with various internal as well as external key stakeholders including university partners, sub-agents, embassies, event organizers, off shore processing team. The Operations Manager will be required to work on existing and new emerging international markets and partners.Key Responsibilities:1. Operational Management:
Develop and implement efficient operational processes and systems for effective student recruitment.
Monitor performance metrics and adjust operations to meet business objectives.
Manage budgets and resources effectively to optimize productivity.
Manage the office with day-to-day operations.
2. Marketing Strategy:
Manage the execution of comprehensive marketing plans to promote organization services.
Utilize digital marketing, social media, and traditional outreach to attract potential students.
Analyze market trends and competitor activities to inform marketing strategies.
Work on promotion of University partners as and when required in different regions.
3. Student Recruitment:
Oversee student recruitment efforts, ensuring alignment with the company's goals.
Build relationships with educational institutions, organizations, and stakeholders.
Develop engaging recruitment materials and presentations for prospective students.
4. Team Leadership:
Lead, mentor, and develop the operations and marketing teams.
Foster a collaborative environment that encourages innovation and professional growth.
Conduct performance evaluations and provide feedback to team members.
5. Stakeholder Engagement:
Liaise with educational institutions, partners, and other stakeholders to enhance consultancy offerings.
Represent the organization at industry events, conferences, and workshops.
Reach out to potential partners for expanding B-2-B network.
6. Reporting and Analysis:
Prepare regular reports on operations, marketing effectiveness, and recruitment outcomes.
Use data analysis to drive decision-making and improve overall performance.
Ensuring of achievement of recruitment targets for all signed partners.
Requirements
2-3 years of experience in Business Development, preferably in the education sector.
Strong understanding of digital marketing tools and analytics.
Excellent written and verbal communication skills.
Creative thinker with the ability to generate innovative ideas.
Proficient in Microsoft Office Suite and familiar with design tools (e.g., Canva, Adobe Creative Suite).
Ability to work independently and as part of a team.
