الوصف الوظيفي
Our client is a leading multinational
FX trading organization with a strong team in the UAE. They are looking for an
Operational Quality Manager. The successful candidate will be assessing and
optimizing organizational operations. This role includes conducting in-depth
evaluations, developing strategic plans, and leading teams across departments
to ensure projects are completed on time and successfully by driving automation
solutions and delivering training for continuous excellence.Perform evaluations of current processes to identify areas for improvement, leveraging data and metrics to assess efficiency and effectiveness.Design and execute process improvement strategies that align with organizational objectives, creating comprehensive plans for successful execution.Collaborate between departments in executing process improvement initiatives, ensuring projects are completed on time, within scope, and aligned with business goals.Manage changes to processes and handle the associated organizational transitions, ensuring clear communication for understanding and support.Identify and recommend technological solutions to streamline or automate processes, collaborating with IT teams for smooth implementation.Deliver training on updated processes and changes, developing educational materials to support ongoing initiatives.Establish quality assurance protocols to ensure process improvements meet the required standards, conducting regular audits and assessments.RequirementsAt least 5 years of experience in continuous improvement, project coordination, or operational excellence and successfully executing within the financial services sector.Certified Lean, Six Sigma, or equivalent (e.g., Lean Six Sigma Green Belt/Black Belt).Strong analytical and problem-solving skills, with a demonstrated ability to assess, recommend, and implement process improvements.Proficient in project management tools and software, especially those related to data analysis and process modelling.Outstanding communication and presentation abilities, skilled at presenting complex ideas to various organizational levels, including executive leadership.
